Sr. Sales Operation Specialist

JOB DESCRIPTION:

Major Responsibilities:

• Collect, consolidate, and analyze consumer channel sales forecasts; closely track sales achievement and identify enhancement plan.
• Conduct regular competitor monitoring and market landscape analysis, including competitor performance, key initiatives, pricing/promotion trends, and channel strategies.
• Analyze market share performance across key consumer channels and e‑commerce platforms, identify growth opportunities, risks, and gaps versus competitors, and provide actionable insights to sales planning and management.
• Coordinate with cross-functional teams and key stakeholders to ensure smooth and efficient execution of operational processes across consumer channels.
• Act as a communication bridge between frontline sales teams and management by providing timely feedback on market dynamics, execution gaps, competitor movements, and potential business impacts.
• Support channel budget and resource control by tracking spending, monitoring ROI, cross Sales/MKT/CX, contributing to optimized P&L performance.

Minimum Education Required:

Bachelor degree, Good English spoken and written skills

Minimum Experience Required:

Sales operation role or data analyst more than 2 years, total working experience more than 4 years. Background of OTC, nutrition, and medical devices is preferred. FMCG/agency background is welcomed as well.

• Excellent written and verbal communication skills and interpersonal relationship skills

• Ability to quantify abstract conceptual data into concrete analysis

• Good problem-solving, organizational, analytical, and critical thinking skills

• Proven expertise in MS Office Suite

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Sales Support & Administration

DIVISION:

ADC Diabetes Care

LOCATION:

China > Shanghai : 388 W. Nanjing Road, Ciros Plaza

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable