Project Manager

Company :

Highmark Health

Job Description :

JOB SUMMARY

Work Arrangement: This role follows a hybrid model. Candidates residing within a 50-mile radius of Pittsburgh or any Highmark office are required to work in the office Tuesday through Thursday, with remote work on other days. Candidates living beyond the 50-mile radius will work remotely full-time.

Citizenship Requirement: Due to contractual and access requirements, candidates must be U.S. Citizens.

This role is responsible for the successful planning, execution, and delivery of complex projects, with a primary focus on large-scale integration initiatives, technology implementations, affiliations, system migrations, and decommissioning efforts. The Project Manager will lead project activities from initiation through implementation and stabilization, ensuring deliverables are completed on time, within budget, and aligned to business objectives.

The individual in this role will coordinate cross-functional teams across business and technology areas, manage project schedules and dependencies, facilitate decision-making, and ensure effective communication among stakeholders. Success in this position requires strong organizational skills, attention to detail, proactive problem-solving, and the ability to manage multiple priorities within a dynamic and evolving environment.

Key responsibilities include developing and maintaining detailed project plans, managing scope, tracking milestones, coordinating resources, and ensuring project deliverables align with business and operational objectives. The Project Manager will support technology integration and affiliation efforts by coordinating activities across stakeholders, identifying and resolving project risks and issues, and ensuring work remains on track throughout the project lifecycle.

ESSENTIAL RESPONSIBILITIES

• Works with business and technical organizations to drive out program strategy and approach. Organizes, plans, and maintains Program roadmap consisting of cross-functional activities/projects.
• Work with business and technical organizations to assemble project teams. Lead Project Managers and Program team in the development and maintenance of comprehensive plans for a defined program.
• Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives. Acquire understanding of the business objectives for an assigned area."
• Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals. Direct corrective action as needed to maintain the viability of the Program.
• Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project lifecycle.
• Adhere to Highmark project management methods, project lifecycle methodologies, and audit requirements. Support and contribute to the improvement of project management methods and practices.
• Other duties as assigned or requested.

EDUCATION

Minimum

• High School Diploma/GED

Preferred

• Bachelor’s degree in Healthcare, Information Technology, Business or related field or relevant experience and/or education as determined by the company in lieu of bachelor’s degree

EXPERIENCE

Minimum

• 1 - 3 years experience in a project manager role and/or in a project leadership role

Preferred

• Experience in project management in the healthcare or health insurance industry
• Experience using a range of project methodologies (Agile, Waterfall, etc.)

LICENSES/CERTIFICATIONS

Required

• None

Preferred

• Project Management Professional (PMP)
• Certified Scrum Master (CSM)

SKILLS

• Experience with customer relationship management
• Presentation skills
• Negotiation skills
• Experience with conflict resolution
• Experience with Risk Mitigation Planning
• Team Building Skills
• Strong interpersonal skills
• Very good verbal and written communication skills
• Solid organizational and planning skills
• Solid leadership skills

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Occasionally

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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