Patient Care Technician - Mayfair Internal Medicine

Job Description:

The Patient Care Technician (PCT) plays a vital role in supporting clinical operations and ensuring a positive patient experience. This position is responsible for assisting with patient intake, scheduling, and administrative tasks while maintaining a high level of professionalism and compassion.

Key Responsibilities:

• Patient Intake & Support Take and record vital signs accurately. Check in patients and complete registration processes. Prep charts for the following day to ensure smooth workflow.
• Communication & Coordination Correspond with patients regarding appointments and inquiries. Conduct patient outreach to schedule appointments. Answer incoming phone calls promptly and professionally.
• Scheduling & Financial Transactions Schedule patient appointments efficiently. Collect co-payments and outstanding patient balances.

Qualifications:

• High school diploma or equivalent required; medical assistant or related certification preferred.
• Previous experience in a healthcare or clinical setting is a plus.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Proficiency in electronic health records (EHR) systems preferred.
• Ability to provide excellent customer service
• Ability to work scheduled hours

Salary Range:

$19.29 hourly