Manager III, Hardware Development - Regulatory Compliance Lab, Amazon Robotics (AR) Regulatory Compliance Team

Amazon Robotics is seeking a Manager III, Hardware Development to lead our compliance laboratory testing operations across two A2LA-accredited laboratories located at BOS12 and BOS27. This role carries dual responsibility as both the operational manager and overseeing management of the lab's independent ISO 17025 accreditation. The successful candidate will oversee certification maintenance, quality policy development, and continuous improvement while leading a team of engineers specializing in electromagnetic compatibility (EMC/EMI), radio frequency testing, and electrical product safety testing. These disciplines are critical to ensuring every Amazon Robotics product meets global regulatory requirements ahead of General Availability (GA) release. Compliance testing is a critical-path activity for all Amazon Robotics hardware products, so this role directly influences the organization's ability to launch products on schedule. The manager partners closely with the product compliance engineering team, who define the compliance strategy, test requirements, and submit work requests to the labs. The manager and lab team execute against those requests, providing expert feedback on test standards and test methodologies.

Key job responsibilities - Laboratory operations and accreditation. Lead day-to-day operations of two geographically separated, independently accredited ISO 17025 laboratories. Serve as Quality Manager, maintaining A2LA accreditation, developing quality policy, and driving continuous improvement so that lab results are accepted by third-party certification agencies. - Team leadership. Manage and develop a team of engineers across EMC/EMI, RF, and electrical product safety disciplines. Assign and re-prioritize work based on business impact, and grow technical capability across both sites. - Prioritization and capacity planning. Balance competing priorities across the Amazon Robotics product portfolio (and supporting FTR and broader Amazon business units). Make strategic decisions on resource allocation, project prioritization, and capacity planning, accommodating urgent testing requests while honoring scheduled commitments. - Strategic capability expansion. Define problems and develop strategies in ambiguous situations that impact long-term organizational goals. Plan for new testing capabilities. Coordinate with facilities, procurement, and technical teams to execute multi-year expansion roadmaps. - Operational excellence and metrics. Drive efficiency improvements, develop metrics systems to track laboratory performance, and implement automation solutions that reduce cycle times without adding headcount. - Business planning and communication. Navigate budget processes, identify and justify equipment needs for capability expansion, and articulate growth opportunities, resource needs, and strategic initiatives to senior leadership. - Cross-functional partnership. Build strong relationships with the product compliance engineering team, program management, and executive stakeholders. Serve as the labs' technical authority on test standards and methodology, communicate complex technical and regulatory concepts clearly to diverse audiences, and maintain credibility through reliable delivery.

A day in the life As Compliance Laboratory Manager, you lead operations across two A2LA-accredited labs at BOS12 and BOS27. A typical day balances competing testing priorities from across Amazon Robotics' product portfolio, reprioritizing work to keep critical-path programs on schedule. You partner with product compliance engineers reviewing incoming work requests, guide your team of EMC, RF, and electrical safety engineers through complex testing, and safeguard ISO 17025 accreditation as Quality Manager. You drive efficiency and automation improvements, plan future lab capabilities, and communicate resource needs to leadership, ensuring the labs reliably enable on-time, compliant product launches.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

- Bachelor's degree in Electrical Engineering or a related field, or experience working in electrical engineering field - Experience managing teams, or experience as a mentor, tech lead or leading an engineering team - Experience prioritizing competing demands, scoping large efforts, and negotiating timelines - Working knowledge of product compliance testing disciplines such as EMC/EMI, RF, and electrical product safety. - Familiarity with ISO 17025 laboratory accreditation and quality management systems.

- Experience leading teams across multiple locations in complex manufacturing/production environments - Knowledge of International Organization for Standardization (ISO), International Electrotechnical Commission (IEC), or regulatory requirements or standards - Experience managing lab resources, equipment, and supplies - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - Experience in creating process improvements with automation and analysis - Experience serving as a Quality Manager or technical lead under ISO 17025 / A2LA accreditation.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, North Reading - 151,000.00 - 204,300.00 USD annually USA, MA, Westboro - 151,000.00 - 204,300.00 USD annually