Systems Consultant

About CCT

Founded in 2012, CCT pioneered revenue audit automation for land-based casinos, eliminating manual reconciliation and improving financial visibility. Our flagship platform, Casino Insight, provides a detailed, audit-ready view of cash transactions across the casino floor — supporting compliance, operational efficiency, and fraud prevention. Today CCT serves over 300 casinos across the United States, Canada, and the Caribbean.

The Role

What You'll Actually Do

• Stand up application and database servers for new Insight Cash and Insight Analytics implementations — Windows Server, IIS, MS SQL Server, TLS certificates, service accounts, scheduled jobs
• Deploy and configure CCT's Data Bridge tier for single-site and multi-property clients
• Configure linked servers and third-party data connections across MSSQL, Oracle, AS400/DB2, and PostgreSQL — slot systems, ticketing, kiosks and recyclers, table games, sportsbook
• Set up employee Active Directory sync, report distribution, backups Cove, and training-environment refreshes from production
• Work with client IT to troubleshoot network issues between servers and workstations
• Establish AWS site-to-site VPN tunnels against client firewalls FortiGate, Palo Alto, Cisco ASA, pfSense, and others). If you've done this before, great — if you haven't, we'll teach you. Solid TCP/IP fundamentals matter more here than prior AWS experience.
• Configure and maintain SecureLink remote access, including gatekeeper setup and audit review
• Support on-prem to AWS replication for hybrid client architectures
• Execute CAS push upgrades and MQ upgrades across the client base
• Diagnose and resolve escalated production issues — service failures, blocked ports, failed jobs, disk and performance problems, broken integrations
• Monitor environment health and patch levels; act on alerts before clients notice
• Lead client IT kickoff calls: walk their team through requirements, architecture, and their responsibilities
• Produce clear technical documentation — configuration guides, environment records in Passportal, and knowledge-base articles the rest of the team relies on Support internal CCT IT and end-user requests as part of a shared rotation

What Success Looks Like

How We Expect You to Think

Qualifications

• Bachelor's degree in a technical field (Computer Science, MIS, Computer Engineering, etc.), or equivalent practical experience
• Hands-on proficiency with MS SQL Server (backup/restore, scheduled jobs, linked servers, permissions), Windows Server, Active Directory, and IIS
• Working knowledge of TCP/IP networking — firewalls, NAT, VPN concepts, DNS, certificates, port troubleshooting
• Excellent written and verbal communication; able to explain a technical requirement to a client's IT director and to write documentation someone else can follow
• Demonstrated troubleshooting discipline — a structured method for isolating a problem, and the ability to walk us through the reasoning behind a hard issue you solved, not just the outcome (see "How We Expect You to Think")
• Comfortable owning multiple client projects at once and driving them to a deadline without being managed day to day
• Ability to pass stringent background investigations and obtain gaming licensure/registration where required by client jurisdictions
• 3+ years in systems administration, infrastructure engineering, implementation consulting, or a comparable technical role
• AWS experience, especially VPC networking and site-to-site VPN — a real advantage, but something we're prepared to train
• Virtualization (Hyper-V, VMware) and cloud or hybrid infrastructure
• Exposure to Oracle, DB2/AS400, or PostgreSQL
• Scripting for automation (PowerShell, T SQL)
• Gaming, hospitality, or another regulated industry
• Relevant certifications (AWS, Microsoft, CompTIA Network+/Security+)

Working Conditions

• Our team works on-site in the Tulsa, OK office, collaborating daily with client IT over calls and shared remote sessions. Hybrid flexibility opens up once you're established in the role.
• Travel under 10%
• Casinos operate 24/7, so cutovers, upgrades, and go-lives are occasionally scheduled outside standard hours or on weekends. This is planned in advance, not routine.
• On-call duty rotates weekly among the SC team, covering escalated production issues

Work Authorization