Customer Success Manager

About Circadia Health

Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. Our Circadia Intelligence Platform combines:

• Contactless sensing that monitors respiration and motion with medical-grade accuracy
• Native predictive models that detect 85% of preventable adverse events several days in advance
• Enterprise integrations that operationalize predictions directly inside EHR, care-coordination, billing, and compliance workflows

Today, our technology touches 40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA.

About the Role

What You'll Do

Must-Have Qualifications

• 4+ years of experience in management consulting, strategic account management, or client advisory. Ideally in healthcare, med-tech, or health IT.
• Proven ability to manage complex, multi-site institutional clients or long-cycle B2B engagements.
• Executive presence: you communicate with clarity and credibility at every level of an organization.
• Consultative instincts: you diagnose before you prescribe, and you back recommendations with data.
• Comfortable owning ambiguous, high-stakes engagements and driving them to measurable outcomes.
• Willingness to travel approximately 50% within your region.
• Passion for Circadia's mission to transform patient care through intelligent monitoring and automation.

Why This Role, Why Now

• You'll have the autonomy of a trusted strategic partner.
• You'll own real relationships, see real outcomes, and be part of a mission-driven team that's scaling fast.

Circadia Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by law.