Officer, Fixed Income Sales Support Officer, Fixed Income Middle Office, Markets Operations

Organization Overview:

Citi Market Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in people and their development. We are transforming and simplifying our operating model creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and has significant impact across the lifecycle of a Trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group dedicated to overseeing the group service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first class experience when doing business with Citi.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm and our reputation.

We work closely with our external global peers, partners and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes, and drive strategy across our industry.

Job Purpose:

• C10 level role within the Fixed Income Cash Sales Middle Office in Japan who supports Fixed Income Sales activities (Rates, Credit, Muni, Mortgage, Derivatives)
• The team is based across Tokyo and Okinawa and has global exposure
• Handle multiple BAU tasks at a time; ensure trades are booked correctly, ensure trade confirmations are sent timely, work with our clients and business acting as point of contact to resolve any queries in collaboration with regional / global and internal/ external stakeholders
• Recommend solutions to resolve complex issues
• Utilize data analysis tools and methodologies, in conjunction with professional judgement to make process improvement recommendations
• Participate in the implementation of assigned projects, including new products, services and upgrades to platforms
• Provide informal guidance, and/or on the job training to new team members

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s/University degree
• 3 years+ of relevant experience in Fixed Income or Equity Cash Sales Middle Office, or Fixed Income Settlement Operations (preferred)
• Demonstrated comprehension of Fixed Income (preferred)
• Energetic, flexible, collaborative, and proactive
• Strong, influential communicator who is articulate and concise, demonstrated success interacting with stakeholders in the business as well as the Operations, and Technologies
• Strong risk management and control mindset
• Self-reliant, good problem solver, results oriented
• Japanese: native or business level for both writing and speaking where client service can be provided
• English: business level

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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