Security Coordinator, Austin Facilities Management

About This Position

The Security Coordinator supports the Security Manager by overseeing daily security operations, managing the Security Operations Center, and ensuring compliance with established procedures to protect employees, guests, and assets. The role coordinates emergency responses, evaluates internal and contracted security services, provides oversight for contract security staff, conducts incident follow-ups, prepares reports, and serves as a liaison for internal departments. This position includes supervisory responsibilities and requires strong knowledge of security systems, applicable laws, organizational policies, and effective communication and organizational skills.

Job Description:

Purpose:

Under the general direction of the Security Manager, plan, manage, and coordinate the security related activities associated with the Security Office. Oversee the security programs and activities to safeguard department assets, employees and guests.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Coordinates security operations ensuring that security procedures are implemented and follows per the organizations Standard Operating Procedures (SOPs).
• Oversee the operations of the Security Operation Center and coordinate all emergency/crisis management operations providing a timely response to incidents as needed.
• Provides operation support and management services for the Security Officer Contract to include contract compliance and oversight of personnel selection, training, and scheduling.
• Evaluates internal and contracted security operations to maximize service effectiveness.
• Monitors and trains staff in job tasks and responsibilities to ensure effective performance.
• Respond to emergency situations, conduct follow-up investigations and file reports on security related incidents.
• Reviews staff's documentation and communicate information to Division Manager as needed.
• Performs as a liaison for internal customers to provide assessments and program implementation for site security services to meet business needs.
• Develops activity reports and logs, tracking unit statistics and trends.

Responsibilities - Supervisor and/or Leadership Exercised:

May be responsible for the full range of supervisory activities, including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of electronic security systems, CCTV, and mechanical doors lock systems
• Knowledge of supervisory and managerial techniques and principles.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of Federal, State, Local laws, and ordinances.
• Knowledge of city practice, policy, and procedure.
• Skill in handling conflict and uncertain situations.
• Skill in collecting, analyzing, and interpreting applicable data.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in planning and organizing.
• Ability to work with frequent interruptions/changes in priorities.
• Ability to quickly recognize and analyze irregular events.
• Ability to train others.
• Ability to establish and maintain effective communication and working relationships with personnel, city, county, and state personnel, and the public.

Minimum Qualifications:

Graduation from an accredited high school or equivalent, plus five (5) years experience providing security related services in a Security Operations Center environment, two (2) of which were in a lead capacity.

Licenses and Certifications Required:

Valid Texas Class C Drivers License

Preferred Qualifications:

• Demonstrated experience operation, troubleshooting, and repairing various Security Operating Systems.
• Experience developing Scope of Work (SOW) for commercial security vendors to obtain security, surveillance, CCTV, and Access Control.
• Experience reviewing blueprints, equipment specifications, schematic drawings, and technical instructions regarding security systems and equipment.
• Demonstrated experience in operating various Security Access and CCTV Systems and the ability to educated and train customers on system operations and functionality.

Notes to Candidate:

Work Schedule - Monday - Friday 7:30 am - 4:30 pm. Hours will vary depending on work demands and business needs. This position is required to work outside of scheduled hours including extended shifts, evenings, weekends, and holidays as needed to meet security and business needs.

Pay Range - $60,030.00 - $74,140.00

Work Location - TBD

Important Application Information – City of Austin

The City of Austin employment application is an official document. Incomplete applications will not be considered. A detailed and complete employment application is required to evaluate your qualifications and determine your salary if you are selected for the position.

Application Requirements:

• List your complete employment history, including job titles, employment dates, number of employees supervised (if applicable), and detailed job duties and responsibilities descriptions.

• Do not use statements such as “see resume” or “see LinkedIn profile.”

• Resumes will not substitute for a complete application and will not be used to determine qualifications or salary.

• A cover letter is required and should describe your interest in the position and highlight relevant experience.

• All responses to supplemental questions must be supported by information in your application.

• No changes will be accepted after the job posting closes.

If you are Selected as a Top Candidate:

• We will verify your employment history, professional references, and education (including high school, undergraduate, and/or graduate degrees).

• Proof of education from an accredited institution, verification of professional licenses or certifications, and a copy of your DD-214 (if claiming veteran’s preference) may be requested directly from the issuing institution or accrediting authority.

• Verification of foreign education credentials through a recognized third-party evaluation service and confirmation of accreditation status with the issuing institution and its accrediting body. Providing unofficial credentials during the application process is recommended to support meeting minimum qualifications. A formal and official verification process will be required before the offer extension step if you are selected for the offer.

Driving Requirement (if applicable):

• This position requires a valid Texas Class C Driver’s License or the ability to obtain one by your hire date.

• External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Travel:

• If the position requires travel, you must meet Driver Safety Program standards, Otherwise, you are responsible for transportation to and from multiple job sites as needed.

Essential/Critical Employee Designation:

• Some positions are designated as Critical or Essential. Employees in these roles are required to report to work during emergencies or when operations are modified. This may include working from a designated site or an alternative work location.

Work Conditions:

• Work hours may vary based on operational needs and may include evenings, weekends, holidays, or on-call assignments.

• Must have the ability to read, write and speak English fluently.

• A skills assessment may be required as part of the hiring process.

Veteran Preference:

• Veteran candidates must provide a copy of their DD-214 at the interview to receive the veteran’s preference.

Internal Candidates – Good Standing Policy.

Background Check:

• A criminal background check may be required, depending on the responsibilities of the position.

Please note that the Department may close the job posting at any time after seven (7) days.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

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JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.