Patient Dining Associate

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Patient Dining Associate

Location

Canton

Facility

Mercy Hospital

Department

Dietary-Cleveland Clinic Mercy Hospital

Job Code

H08000

Shift

Day/Evening/Night/Weekend

Schedule

3:00pm-8:30pm/4:00pm-8:30pm

Job Summary

Job Details

Join Cleveland Clinic’s Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

When we do everything in service of our patients and caregivers, no detail gets ignored, and Mercy Hospital understands that part of staying well is keeping up with nutritional needs. As a Patient Dining Associate, you will provide direct meal service to patients and visitors. Dietary is a positive part of the patient’s day. Delivering patients' food helps them to get better and feel better. On our team, our goal is to create a healing environment and nutritious food — just like our patients have come to expect. For you, that means joining a team that’s focused on delivering world-class care. All the while, we’ll provide you with opportunities to keep advancing your career.

A caregiver in this position works 3:00pm—8:30pm or 4:00pm—8:30pm. Rotating weekends and holidays.

A caregiver who excels in this role will:

• Assist with food preparation, loading, heating, tray assembly and sanitation.

• Provide food service delivery of menus and trays to patients and visitors.

• Maintain inventory to ensure the work area is stocked with adequate and acceptable food and supplies.

• Ensure quality in patient and visitor meal service by visiting patients after every meal delivery to ensure customer satisfaction and responding to concerns.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED

• One year of experience in a customer service environment

Preferred qualifications for the ideal future caregiver include:

• Food service experience

• Ohio Food Safety certification

Physical Requirements:

• Requires standing and walking for extended periods of time.
• Must lift and carry items up to 50 lbs.
• Ability to push service carts and maneuver tray stands.
• Requires a high degree of dexterity to perform all job positions in the work area.
• Ability to work in an environment with possible extreme temperature change.
• Visual acuity with the ability to distinguish colors used in coded dating system required.
• Hearing to normal range.
• Exposure to chemicals for the purpose of cleaning and sanitizing.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.