[Coupang] Principal, FP&A (Eats Finance)

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Team Description

The Coupang Eats FP&A team partners closely with business and finance teams to support the growth and financial performance of Eats across Korea and Japan. Our team focuses on forward-looking planning and analysis, connecting business and operational developments to their impact on the P&L. Within Eats Finance, our team brings together perspectives across different areas of the business to develop the overall Korea and Japan Eats management view and outlook. We operate in a fast-moving planning cycle, including a three-year Long-Range Plan (LRP), annual budget, quarterly guidance forecasts (LBE), and weekly forecast refreshes. This role combines direct responsibility for selected P&L areas with broad exposure to the end-to-end Eats business. You will work closely with the FP&A leads, partner with senior functional leaders, contribute to management reporting used by senior leadership, and have flexibility to build and improve financial models and FP&A processes.

Responsibilities

1. Manage forecasting and planning for key P&L areas • Take primary responsibility for forecasting, planning, and performance analysis for Korea Fixed Costs, including headcount and other fixed costs, as well as Korea and Japan Tech Costs, working closely with the FP&A lead. • Develop driver-based forecasts and identify key risks and opportunities by connecting business and operational assumptions to financial outcomes. • Partner directly with senior functional leaders on headcount, technology investment, resource needs, and their financial implications.

2. Support the end-to-end Korea and Japan Eats outlook • Work closely with the FP&A lead on the consolidated management view, forecast, and outlook for the Korea and Japan Eats business. • Bring together inputs from different finance and business teams and develop an understanding of the major drivers of growth, investment, and profitability across the Eats portfolio. • Help identify and communicate the most important changes, risks, opportunities, and their impact on the overall P&L.

3. Contribute across the full FP&A planning cycle • Support the team’s three-year LRP, annual budget, quarterly LBE, and weekly forecast refresh processes. • Analyze what is changing in the business outlook, why it is changing, and the expected P&L impact. • Contribute to management reporting, deep dives, and financial analysis used by Eats leadership and Coupang senior finance leadership.

4. Build and improve financial models and FP&A processes • Build and continuously improve financial models for your areas, with flexibility to redesign existing approaches where a better solution exists. • Improve forecasting methodologies and contribute to improvements in broader planning and management reporting processes. • Use data, automation, and new technologies, including GenAI, to simplify recurring work and create more time for forward-looking analysis and business partnering.

Essential Qualifications

• 6+ years of relevant finance experience, including meaningful FP&A experience with forecasting, planning, and P&L analysis
• Strong business partnering, financial modeling, and Excel capabilities, with the ability to connect operational drivers to financial outcomes
• Ability to structure ambiguous problems, communicate in English, and operate effectively in a fast-moving environment

Preferred Qualifications

• Experience in technology, e-commerce, marketplace, delivery, or another fast-growing business
• Experience with SQL, SAP FI, GenAI tools, or a willingness to learn

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.

• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.

https://www.coupang.jobs/en/privacy-policy

Document Return Policy

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email ([email protected]). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.