IT Supervisor

Facility:

West Campus (Chase): 303 E Republic Rd, Springfield, Missouri, United States of America, 65807






Department:

1708 IT Revenue Cycle

Scheduled Weekly Hours:

40

Hours:

8:00 AM - 5:00 PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

The IT Supervisor is responsible for providing technical support, guidance, and supervision to aligned IT team(s). They assist in managing the day-to-day operations of the aligned IT team, ensuring the smooth functioning of IT systems and services. The IT Supervisor oversees user support, troubleshoots technical issues, and coordinates with vendors as necessary. They also assist in implementing IT policies and procedures, monitoring system performance, and collaborating with the IT Manager to execute IT priorities.Education: ▪ Preferred: Associate’s degree in computer science, information technology, or a related field. Experience: ▪ Required: Minimum of 3 years of experience in IT support or a similar technical role, or healthccare related experience. Prior experience in team leadership, project coordination, and customer support is preferred OR Associate’s degree in computer science, information technology, or a related field. Skills: ▪ Strong leadership and communication skills with the ability to effectively manage and motivate a team. ▪ Proficiency in IT project management methodologies and tools. ▪ Strong problem-solving and decision-making abilities. ▪ In-depth understanding of IT applications, systems, infrastructure, and operations. ▪ Knowledge of process analysis, optimization, and documentation. ▪ Strong communication and collaboration skills. Licensure/Certification/Registration: ▪ N/A