Outreach Coordinator - Partners for Kids

Facility: Dayton Children's - Tech Town Department: PFK Care Coordination Schedule: Full time Hours: 40 Job Details: The Outreach Coordinator PFK has the following essential job functions: • Screens for healthcare needs and connects to related programs and resources. Interacts daily primarily via telephone and electronic communication. • Initiates telephone contact and completes a health risk assessment. Escalates complex or urgent needs to a supervisor. • Connects patients to the right program once needs are identified. Develops individualized self-management skills to patients and families through education and resource provision. • Provides organization of electronic communication related to survey results of the health risk assessment. Documents within the electronic medical record. • Participates in orientation and continuing education of staff and students as appropriate. Department Specific Job Details: Education High school diploma required Experience Background in health care, public health, or related clinical field preferred Skills/Competencies Excellent customer service skills with the ability to communicate effectively through multiple mechanisms including phone and writing required Schedule: full time, 40 hours day shift, 8:00 AM - 4:30 PM no weekends or holidays serving the Health Risk Assessment screening program with Partners for Kids At Dayton Children's, we believe that each moment counts with our patients, families, and with each other. We are moving at a fast pace and are looking for the right talent for our team at Dayton Children's. We want people who embody our values and want to become a part of the Dayton Children's difference. If this is you, apply today! Our values: We commit to safety - We ensure every action and decision prioritizes the safety of patients, families, and employees. We serve with compassion - We bring generosity, empathy, and kindness to all interactions. We own every moment - We take pride in everything we do. We’re better together - We collaborate, communicate, and support one another to deliver optimal care. We innovate with purpose - We adapt and change to improve pediatric care, for today and tomorrow. We value and respect each person - We create an inclusive space where everyone feels welcome and respected. Dayton Children’s is proud to be an Equal Opportunity Employer that values diversity and will not discriminate against minorities, women, protected veterans, individuals with disabilities, or based on age, color, gender identity, national origin, race, religion, sex, sexual orientation, or transgender status.