Implementation Specialist

About DevSavant

At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment.

Key Responsibilities:

- Guide clients through the implementation process of the client PRM solutions

- Configure and customize PRM platforms according to client requirements

- Conduct discovery sessions to understand client needs and business processes

- Create and maintain project timelines and implementation schedules

- Provide technical guidance and best practices to clients

- Document client requirements and configuration specifications

- Collaborate with internal teams including support, development, and sales

- Deliver platform training to client teams

- Troubleshoot technical issues during implementation

- Ensure successful client onboarding and platform adoption

Requirements:

- 2-4 years of experience in software implementation, customer success, or related field

- Strong technical aptitude and ability to learn new technologies quickly

- Excellent project management and organizational skills

- Outstanding verbal and written communication abilities

- Experience working directly with clients in a technical capacity

- Problem-solving mindset with attention to detail

- Ability to manage multiple implementations simultaneously

- Proficiency with MS Office Suite and project management tools

- English level: B2 Advanced

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Power Skills:

- Clear verbal communication

- Written communication

- Active listening

- Presentation skills

- Time management

- Prioritization

- Organization

- Attention to detail

- Multitaskin

- Relationship building

- Customer service orientation