AV & Network Infrastructure Program Manager

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Role Overview

• Objective: Deliver standard and non-standard AV and network infrastructure programs on time, within budget, and meeting quality standards.
• Key Collaboration: Interface with networking leadership, infrastructure teams, Audio Visual teams, vendors and cross-functional groups to drive intake, design, and execution.

The AV and Network Infra portfolio includes:

• Wireless projects for small offices
• Mobile Infrastructure projects for medium sized offices
• Main Distribution Frame (MDF) projects
• Intermediate Distribution Frame (IDF) projects
• Lan provisioning for lab build projects.
• Audio Visual system and Network Infrastructure from design to delivery for new programs
• Audio Visual system and Network Infrastructure from design to delivery for Day 2 programs
• Audio Visual system and Network Infrastructure from design to delivery for replacement programs
• Audio Visual system and Network Infrastructure decommissioning for sites, floors and parts of buildings.

Key Responsibilities

• Identify, scope, and deliver AV and network infrastructure solutions for new and existing facilities.
• Define deployment requirements, establish timelines, and manage constraints and project schedules.
• Start with customers, stakeholders, and team owners to understand their needs, workflows, and constraints, incorporating their context into comprehensive project plans.
• Translate technical blockers into project impact, route issues to correct technical owners, and participate constructively in solution discussions.
• Negotiate process improvements and feature priorities, expertly distinguishing between important and urgent requests while advocating for both the customer and the team.
• Transform raw thoughts into clear documentation (e.g., project charters, responsibility matrices, specifications), manage project communications, run effective meetings, and deliver targeted status reports.
• Improve operational processes for standardizing AV and network deployments globally.
• Serve as the primary point of contact for technical intake and design alignment.
• Establish clear measures of success (tracking progress, cost savings, performance, and customer satisfaction) and identify, mitigate, or hand off roadblocks.
• Provide program progress reporting on a regular basis.
• End to end responsibility for the program’s execution and success.
• Manage multiple competing projects/programs simultaneously.

This is a remote role; however, candidates must reside in Bengaluru for occasional site visits.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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