Manager of Product Development | AI Platform

As Manager of Product Development, AI Platform at Epicor, you will be leading the development of a next-generation artificial intelligence agent platform while building and managing a high-impact Forward Deployed Engineering (FDE) team. You will drive the adoption of artificial intelligence across the organization, embedding intelligent development practices into how software is built, delivered, and scaled. You will play a key role in shaping enterprise workflows and business automation through cutting-edge technologies, while partnering with product, engineering leadership, and customers to deliver impactful solutions. What you will be doing: Leading, mentoring, and growing a global team of software engineers and Forward Deployed Engineers, fostering a high-performance, artificial intelligence–first culture Driving adoption of artificial intelligence across the software development lifecycle to improve engineering productivity, quality, and velocity Managing team execution, delivery, hiring, performance management, and career development while ensuring operational excellence Partnering with Product Management and senior engineering leaders to define and deliver scalable artificial intelligence agent platforms and enterprise capabilities Designing and contributing to cloud-native solutions leveraging Microsoft Azure, Python, and C# technologies Building and leading a Forward Deployed Engineering function that collaborates directly with customers to validate use cases and accelerate artificial intelligence adoption Translating customer feedback and real-world implementations into reusable platform features and product enhancements What you will likely bring: 8+ years’ experience in software engineering with 3+ years’ experience managing engineering teams Proven experience leading enterprise platform, cloud-native, or artificial intelligence–focused development teams Strong expertise in Python and C# development Deep experience designing and operating distributed cloud applications on Microsoft Azure Experience building or managing artificial intelligence, machine learning, generative AI, large language models, or workflow automation solutions Strong understanding of modern software architecture including APIs, microservices, event-driven systems, and enterprise integration patterns Demonstrated success driving artificial intelligence adoption and development practices within engineering organizations Strong leadership, communication, and stakeholder management skills with the ability to influence across teams and customers What could set you apart: Experience building artificial intelligence agent frameworks, multi-agent systems, or orchestration platforms Experience integrating artificial intelligence with enterprise applications such as ERP systems or complex business platforms Hands-on experience with Azure AI Services, Azure OpenAI, Azure Kubernetes Service, Azure Functions, and Cosmos DB Knowledge of modern artificial intelligence frameworks including retrieval-augmented generation, vector databases, orchestration frameworks, and observability tools Familiarity with emerging artificial intelligence ecosystems and agentic architectures Experience scaling engineering teams and delivering highly available enterprise platforms #LI-HYBRID #LI-MB2 About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $138,000 USD Maximum: $235,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Matthew Brady At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers' success and our growth as a business. We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners to the world’s most essential businesses – the hardworking companies who make, move, and sell the things the world needs. Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future. 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