Senior Executive Administrator

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

As a Senior Executive Administrator, you will provide primary administrative support to the President of Software, along with overflow assistance to other executives as needed. You will oversee complex global travel, expense processing, calendar, and meeting logistics across time zones. Working independently, you will deliver consistently reliable, high-quality support in a fast-paced, rapidly evolving environment — exercising sound judgment, discretion, and professionalism across both business needs and periodic personal coordination.

What You'll Contribute

• Provide primary administrative support to the President of Software, with overflow assistance to other executives as needed, working independently to deliver reliable support across a broad range of responsibilities.
• Manage and arrange real-time adjustments to complex global travel itineraries, including commercial and private air travel and related logistics.
• Own day-to-day calendar management and meeting scheduling across internal and external participants and multiple time zones, resolving conflicts independently.
• Process travel and expense (T&E) reports with accuracy and timeliness, ensuring full compliance with company policy.
• Communicate on the President of Software's behalf with internal and external stakeholders, exercising sound judgment on tone, content, and timing.
• Oversee scheduling, agenda preparation, and logistics for recurring leadership team meetings, including gathering and distributing materials.
• Prepare and refine executive-level presentations and materials, ensuring they are polished and ready for leadership, client, and board audiences.
• Provide support for periodic personal coordination needs, ensuring seamless management of the executive's time and commitments.
• Provide backup office-support coverage for the Menlo Park, California office when the Office Administrator is out-of-office.

What We're Seeking

• Demonstrated experience providing administrative support to senior executives in a global, fast-paced environment.
• Exceptional written and verbal communication skills, with the ability to compose and manage confidential, time-sensitive correspondence.
• Proven ability to manage complex global travel logistics and T&E processing independently and with minimal oversight.
• Strong relationship-building and interpersonal skills, with the ability to engage professionally with C-suite executives, board members, clients, and vendors.
• Sharp organizational skills and attention to detail, with the ability to prioritize competing, time-sensitive demands across a fast-moving executive calendar.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel; additional proficiency with Apple applications is a strong plus.
• Self-motivated with strong initiative, addressing needs proactively rather than waiting for direction.
• Ability to gather and synthesize information from multiple sources into clear, executive-ready presentation formats.
• Bachelor's degree, preferably in business, communications, or a related field, or equivalent demonstrated experience supporting senior executives.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted base pay range for this role is: $80,500 to $126,500 with this range reflecting differences in candidate knowledge, skills and experience.

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy