Facilities Assistant

At Gearset, we're committed to creating the best possible workplace experience for our people — an office that's genuinely great to work in, not just functional.

We're looking for an organised, proactive facilities assistant to help keep our Cambridge HQ running like clockwork. It's a hands-on role focused on the everyday things that make an office actually work, clean, stocked, safe, and a genuinely nice place to be.

As a Facilities Assistant at Gearset, you'll be at the heart of the day-to-day office experience for the whole team. This is a great opportunity whether you're new to the workplace or looking to make a real difference as part of a high-performing facilities team.

WHAT’S THE OPPORTUNITY FOR A FACILITIES ASSISTANT AT GEARSET?

- You'll have a direct, visible impact on how the whole office experiences their working day - your work is felt by everyone, every single day

- You'll get variety in your day — no two days look the same, from managing deliveries to supporting onboarding to troubleshooting small facilities issues

- You'll build genuine, transferable skills in supplier coordination, office operations and health & safety practice

- You'll play a real part in shaping how our office feels, a well-run, welcoming workplace doesn't happen by accident, and you'll be at the heart of that

WHAT YOU’LL ACHIEVE

- Keep shared areas (kitchens, coffee bar and meeting rooms) stocked, tidy and ready for use

- Own day to day food and drink provisioning: placing orders (e.g. Sainsbury's), unpacking deliveries, rotating stock, and keeping storage organised

- Support daily office hygiene routines (e.g. dishwasher runs, waste and general housekeeping tasks)

- Help with onboarding logistics: liaising with our landlords, supporting first day office tours, and setting up basics like access cards and photos where needed

- Coordinate with suppliers and our landlord site team (e.g. post/couriers, canteen headcount comms, coffee bar maintenance & callouts, plants)

- Carry out simple, repeatable maintenance tasks and checks and raise/escalate issues promptly

- Support request handling by monitoring facilities requests and helping triage and action straightforward tasks

- Provide day-to-day support to the Facilities Coordinator and Facilities Manager, helping the wider team stay on top of priorities

ABOUT YOU

- Dependable and approachable, and take pride in keeping things running well

- Strong organisation and delivery — comfortable multi-tasking, managing procurement and deliveries, and a steady flow of small requests from around the business

- A practical, can-do attitude and willingness to get stuck into hands-on tasks

- Confident communicating with peers and suppliers

- Excellent problem solving skills

GREAT TO HAVES

- Previous experience in an office, or facilities role

PERKS AND BENEFITS (THE STUFF YOU’D EXPECT!)

- This is a full time opportunity, working Monday to Friday in our Cambridge HQ.

- Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year

- Top end hardware provided

- Opportunity to join our Long Term Incentive Plan

- Free lunch in the office

- 25 days holiday plus bank holidays (with the option to buy an extra 5 each year)

- Company Pension Plan (matching up to 5%)

- Bupa health care and dental insurance

- Enhanced family leave from day 1, including 26 weeks full maternity/adoption pay, OTE-inclusive

- Bupa Menopause Plan offering specialist consultations and support

- Life Insurance & critical illness cover

- Discounted gym membership, as well as a range of health and wellness benefits