Admissions Community Liaison

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Admission’s Community Liaison is responsible for being the primary contact with patients and their family members during the referral and admission process. They provide education on post-acute rehabilitation, outcomes and benefits of St. Luke’s Acute Rehabilitation Centers (ARC). They participate in community outreach and marketing programs.

JOB DUTIES AND RESPONSIBILITIES:

• Serve as a contact person with patients referred to St. Luke’s Acute Rehab Centers (ARC) and their family members
• Provides education on the most current outcomes and benefits of St. Luke’s ARC programs and other post-acute options for those that do not qualify for acute rehab
• Assists in collecting information from patients and families relevant to their rehabilitation course, plan of care, and discharge plan
• Completes face to face visits and/ or telephone contact with patients and families referred to ARC
• Coordinates and completes tours of the rehab units
• Serves as ARC staff liaison with hospital physicians, nurses, social workers, case managers, discharge planners and community agencies to facilitate admissions to ARC
• Coordinates with hospital business office or IRF Program Assistant for insurance verification as needed
• In collaboration with Admission’s Manager and Clinical Reviewers provides education to referral sources at least annually regarding admission criteria and program overview
• Assists in the coordination and facilitation of community outreach and marketing programs
• Works in conjunction with clinical reviewers, physicians, directors, managers, and other members of the ARC team to facilitate referrals and admissions
• Is timely and accurate maintaining and completing the referral log

PHYSICAL AND SENSORY REQUIREMENTS:

Occasionally lift and/or carry 50 lbs , Frequently lift and/or carry 25 lbs , Being able to frequently lift or carry objects weighing up to 25 pounds is often more critical that being able to lift up to 50 lbs at a time, Stand and/or walk at least 6 hours in an 8-hour work day. Stooping (bending at the waist) and crouching (stooping and bending at the knee) – required frequently in most medium jobs, Handling (grasping) – required frequently in most medium jobs , Fingering (fine manipulation) – required only occasionally in most medium jobs. Turning, stooping, bending, climbing, stretching and lifting in the provision of comprehensive nursing care. Finger and hand dexterity necessary to handle delicate instruments and other equipment. Visual and auditory acuity required providing comprehensive nursing care.

EDUCATION:

Required: PTA, COTA or LPN

TRAINING AND EXPERIENCE:

Minimum 1 year experience with admissions for a post-acute rehabilitation setting preferred. Clinical experience as a nurse or therapist in an inpatient setting for a minimum of 3 years. Marketing related experience desired. Work experience with an adult geriatric population is desired.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.