Technical Project Manager

IT Project Manager

Location: Guatemala, El Salvador

Work style: Hybrid

Modality: Full-time

WHO WE ARE

Welcome to TELUS Digital https://www.telusdigital.com/— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS https://www.telus.com/en/, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

About the Role

As an active member of TELUS Digital, you will support the delivery of complex projects as a Technical Project Manager, ensuring successful execution across all project phases — from planning and initiation through execution, monitoring, and closure.

You will act as the bridge between technical teams and business stakeholders, ensuring alignment, risk management, and on-time delivery within scope and budget.

KEY RESPONSIBILITIES:

- Plan, lead, and manage complex software development projects, including application development, migrations, and transformation initiatives.

- Drive execution across all project phases: initiation, planning, execution, monitoring & controlling, and closure.

- Develop and maintain detailed project plans, schedules, budgets, and risk mitigation strategies.

- Ensure alignment between business requirements and technical implementation.

- Manage stakeholder communication across technical teams, business units, and leadership.

- Monitor project scope, timeline, cost, and quality, proactively identifying and mitigating risks.

- Produce and maintain project documentation, governance artifacts, and status reports.

- Utilize project management tools.

- Manage work tracking and collaboration through Jira.

- Support budget planning, capital and operational expenditure tracking, and reporting.

- Coordinate with external vendors and support contract and procurement management when required.

- Facilitate Agile ceremonies and support hybrid or Agile project environments.

REQUIRED QUALIFICATIONS:

- Bachelor’s degree in Computer Science, Computer/Software Engineering, Information Systems or Applied Mathematics, or equivalent education and/or experience.

- 3-4 years of experience managing delivery of complex software projects (Application Development, Migrations or Transformation)

- 2-3 years of experience planning and leading projects through all phases.

- Strong knowledge of project management methodology (PMI, Agile, or hybrid approaches)

- Proficiency with web assisted tools.

- Working knowledge of Excel (formulas, pivot tables, charts, data analysis)

- Demonstrated analytical, problem-solving, and negotiation skills

- Experience producing and maintaining project documentation

- Clear and effective communication skills across technical and business stakeholders

Desirable skills

- Experience with billing systems, financial systems, or payment platforms

- PMP Certification or working towards it

- Scrum training or Agile certification

- Experience in Telco, Financial sector, or Retail

- Vendor management or procurement experience

- Budget planning and reporting experience

What’s in it for you:

- Private medical and life insurance from day one

- Budget for professional growth (certifications)

- Schedule flexibility.

- Extra bonus based on performance.