CDS: Mail Machine Operators

SUMMARY

Under general supervision, regularly operates two or more high speed production machines to process in-bound mail, including mail sorter, auto extractor imager, transport scanner, and/or sit down extractor/scanners. Stands and moves constantly while performing functions in a

fast-paced high volume production work environment.

ESSENTIAL FUNCTIONS

• Maintains confidentiality of CDS Global and its clients' proprietary information.
• Regularly operates two or more high speed production machines to process in-bound mail, including mail sorter, auto extractor imager, transport scanner and/or sit down extractor/scanners.
• Stands and moves constantly while performing functions in a fast-paced high volume production work environment. Lifts and moves mail trays/mail bins.
• Work needs to be performed with a sense of urgency due to production deadlines and volumes.
• Run jobs in proper order.
• Performs batch set-ups.
• Creates and performs job and machine setups as needed.
• Maintains knowledge on jobs and knows how to select correct jobs. Contacts management if correct job is not selectable.
• Create jobs as needed.
• Enters batch header information into PC attached to machine by performing keying functions, as necessary.
• Loads mail onto machine, selects appropriate job according to established guidelines, and runs mail through the machine.
• Unloads mail from machine and moves it to the next stage of the process.
• Bundles batch together in mail trays, and places in the appropriate location.
• Compares mail in bins to determine if it matches the label. Follow-up on mail discrepancies.
• Removes mail from bins and applies appropriate labels on MPS40.
• Operates a jogger.
• Separates documents from checks after image processing.
• Maintains a comprehensive knowledge and understanding on how machines is supposed to operate and process mail. Observes machine to determine if it is performing properly. Troubleshoots problems with machine. Makes proper adjustments to machine as needed.
• Troubleshoots machine errors and jams according to established methods. Communicates pertinent information to management in a timely manner.
• Fixes batches if they don’t scan correctly.
• Converts documents into batches electronically.
• Performs preventative maintenance on machines. Cleans, vacuums, and clears materials from machine as necessary; at least once daily.
• Reports mechanical problems encountered with machinery to appropriate person, e.g., manager, or technical service vendor staff in manager’s absence.
• May work with vendor staff to solve machine problems errors by testing and demonstrating machine problems.
• Interacts in cooperative and professional manner, with all levels of employees, clients and/or vendors, in team environment.
• Organizes tasks and resources to complete work and meet deadlines according to established departmental procedures.
• Reacts to change and remains productive.
• Acquires and adopts new information in changing technical environment.
• Adheres to CDS Global attendance policies; reports to work station as directed by management.
• Follows all CDS Global ergonomic and safety policies.
• May be required to work extra hours as needed.
• Assumes additional responsibilities as required.
• Trains other employees on the essential functions of the job.
• May open mail when necessary to keep mail flowing.
• May unload mail cages.

EDUCATION AND/OR CERTIFICATION, SKILLS AND LICENSING

• High School Diploma, GED, or equivalent preferred.
• Basic verbal and written communication skills.
• Able to work in fact paced high volume production work environment under deadlines.
• Ability to learn and demonstrate how machines operate.
• Ability to do job/machine setups.
• Ability to troubleshoot machine errors and jams.
• Ability to fixes batches if they don’t scan correctly.
• Analysis and analytical skills.
• Ability to convert documents into batches electronically.
• Experience using simple math skills.
• Basic PC skills.
• Typing – 15 WPM minimum.
• Ability to create jobs.

CDS Global offers a competitive benefits package to eligible employees, including:

• Health coverage: Two medical plan options—High Deductible and Traditional—plus comprehensive dental and vision plans.
• Time off and protection: Generous PTO, holiday pay, basic and voluntary life insurance, AD&D insurance, and short- and long-term disability coverage.
• Retirement: A 401(k) retirement savings plan that allows employees to begin contributing immediately.
• Wellness and development: Wellness and tuition reimbursement programs.
• Family support: Paid parental leave for eligible new parents.
• Child and dependent care: Up to $750 per month in reimbursement for qualified child and dependent care expenses for eligible full-time employees.

Additional Information

Post-offer, pre-employment background checks are conducted on qualified candidates. Pre-employment drug and/or health screenings may be required for some positions.

If you’re excited about this role but don’t meet every requirement, we encourage you to apply anyway. You might be just the right fit.