Personal Lines Senior Account Manager
Hickok & Boardman Insurance Group
55 Shuman Blvd Suite 900 - NAPERVILLE, IL
Hickok & Boardman Insurance Group
AURIS AI | PLATFORM ENGINEERING
Platform Engineer - Palantir
Hands-On Builder, Cost Steward & Component Curator
About Acrisure
Acrisure is a global fintech leader empowering ambitious businesses and individuals with customized solutions that drive growth and impact. We combine cutting-edge technology with expert human support to deliver tailored insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.
In the last twelve years, Acrisure has grown from $38 million in revenue to nearly $5 billion and now employs more than 19,000 colleagues across 20+ countries. Built on entrepreneurial spirit, we prioritize leadership, accountability, and collaboration — equipping our teams to work at the highest levels and solve meaningful challenges.
Role Summary & Mission
The Platform Engineer - Palantir is the technical owner of Acrisure’s Palantir environment — the person ultimately accountable for the substrate that every Palantir use case is built on. Where FD Partner, FD Delta, and FD Echo are forward-facing roles deploying value to business units, this role is the internal-facing counterpart: the operator, architect, and component curator who defines what the entire Program can build on, how it builds, and how efficiently it builds.
This role is intentionally designed as both senior and hands-on. The Platform Engineer sets the strategy for ingress and egress, marking and permissions architecture, environment topology, compute and storage cost optimization, release governance, and the reusable component catalog — and then implements that strategy hands-on inside the platform. The person in this seat must be the most technically credible voice in the room on Palantir platform mechanics, while also presenting cost-to-value, capacity, and reusability tradeoffs to the CTO and executive sponsors. Credibility in this role is earned through doing, not delegating.
This is a primarily internal-facing role. Travel is minimal — typically less than 10% (1-2 nights/month) on average, primarily for Palantir partner engagement, working sessions, and occasional business unit deployments.
Key Responsibilities
Hands-On Platform Operations
Componentization & Reusability
Cost & Resource Optimization
Governance, Standards & Team Leadership
Required Skills & Competencies
Palantir Platform Proficiency (Required — Not Optional)
Componentization & Standards
Platform Operations & FinOps
Governance & Security
Leadership & Communication
Experience
Success Metrics / KPIs
Metric & Indicator of Success
Admin Request SLA Adherence
% of access, provisioning, ingress/egress, and configuration requests fulfilled within committed turnaround targets
Cost Efficiency
Compute, storage, and licensing cost per active use case trending favorably quarter-over-quarter
Permissions Hygiene
% of projects, groups, and markings in compliance with least-privilege standards; reduction in audit findings
Ingress / Egress Posture
Zero unauthorized data movement events; 100% of inbound and outbound data flows mapped, classified, and approved
Component Catalog Adoption
# of reusable components in the catalog and % of new use cases consuming ≥1 cataloged component
Platform Team Throughput
Platform Engineering velocity against capacity plan; reduction in cross-pod escalations and repeat requests
Interactions / Stakeholder Map
Stakeholder | Relationship Type | Key Interaction
Platform Engineering Team
Peer & Contributor
Peer collaboration; technical contribution, mentorship, and standards adherence
FD Partner
Support
Platform constraints, environment provisioning, deployment coordination, escalation
FD Delta
Govern & Partner
Standards enforcement, build infrastructure, code repository administration, component extraction and promotion
FD Echo
Collaborate & Partner
Productionalization handoff, monitoring configuration, release management, reusable lifecycle templates
CTO & Executive Sponsors
Report & Advise
Platform strategy, cost-to-value tradeoffs, capacity, risk, reusability, and roadmap reporting
InfoSec & Internal Audit
Comply & Partner
Security posture, audit findings, compliance reporting, sensitive data handling
Enterprise Data Team
Peer & Align
Integration patterns, identity strategy, egress policy, enterprise data architecture
Finance
Partner
Chargeback and showback models, capitalization logic, cost reporting, capacity forecasting
Candidate Experience & Workplace Culture
We strive for inclusive job descriptions and encourage candidates from all backgrounds — including those who might not meet every preferred qualification — to apply and grow with us. Acrisure believes that diversity of experience leads to innovative solutions and stronger teams.
Benefits & Perks
(Offerings may vary by entity or location; eligibility criteria may apply.)
Commitment to Inclusion & Accommodation
We are committed to an inclusive workforce and welcome applicants of all backgrounds. Reasonable accommodation is provided in accordance with applicable laws. If you require assistance during the application process, please email [email protected].
Your new opportunity awaits you.
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
Seen 22 days ago.
Original posting on Hickok & Boardman Insurance Group's site ↗
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