Room Attendant

Bring your passion for hospitality to Caption by Hyatt, Nashville, proudly managed by HRI Hospitality.

At Caption by Hyatt Nashville, our Room Attendants play a vital role in creating memorable guest experiences. This position is responsible for ensuring guest rooms and assigned areas are clean, comfortable, welcoming, and maintained to Hyatt brand standards. Through attention to detail, efficiency, and a commitment to hospitality, Room Attendants help deliver an exceptional stay while supporting a culture of care, teamwork, and excellence.

JOB DESCRIPTION

Job Title: Room Attendant

Departments: Housekeeping

Supervision Exercised: None

Supervision Received: Executive Housekeeper / Assistant Housekeeping Manager

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent preferred.

Experience

• Previous housekeeping or cleaning experience preferred.
• Hospitality environment experience a plus.

Skills & Knowledge

• Strong attention to detail and cleaning standards.
• Ability to work independently and efficiently.
• Ability to lift, push, and pull up to 50 lbs.
• Ability to stand, bend, and walk for extended periods.
• Good time management and organizational skills.
• Professional and friendly demeanor.

Job Duties & Responsibilities

• Clean and service guest rooms, including bathrooms, beds, floors, and amenities.
• Change linens, replace towels, and restock supplies.
• Ensure all rooms meet cleanliness and brand standards.
• Report maintenance issues, damages, or missing items promptly.
• Maintain cleanliness of hallways, carts, and storage areas.
• Follow safety and sanitation guidelines, including proper chemical handling.
• Respond to guest requests courteously and professionally.
• Assist with laundry or public area cleaning as assigned.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.