Specialist, Customer Acquisition

Job Title:

Specialist, Customer Acquisition

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Develop and maintain strong relationships with key partners, resellers, distributors, and strategic alliances.

• Serve as the primary point of contact for assigned partners.

• Conduct regular business reviews to align goals, performance, and action plans.

• Create joint business plans with partners to drive pipelines, revenue, and market expansion.

• Identify opportunities for upselling, cross-selling, and co-selling with partners.

• Monitor partner performance against agreed KPIs and take corrective actions where required.

• Execute MQL lead as assigned to respective countries.

• Drive partner-led sales motions and support partners through the entire sales cycle.

• Collaborate with internal sales teams to co-sell into key accounts.

• Forecast partner revenue accurately and track ongoing deal progress.

• Equip partners with product, technical, and sales knowledge needed to be successful.

• Coordinate training programs, workshops, and certifications.

• Ensure partners understand product updates, competitive positioning, and value propositions.

• Work with partners to develop and execute co-marketing campaigns.

• Promote partner-led events, webinars, and demand-generation activities.

• Support partners in building strong market presence and brand alignment.

• Ensure partners adhere to company policies, programs, and compliance requirements.

• Manage partner onboarding processes to ensure smooth activation.

• Use CRM tools to track partner engagements, opportunities, and overall business health.

• Work closely with sales, marketing, finance, operations, and support teams to deliver a seamless partner experience.

• Provide partner feedback to product and leadership teams for continuous improvement.

Location:

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:

English (Required)

Time Type:

Full time2026-05-31