Specialist, Sales Support

Job Title: Specialist, Sales Support Job Description The Sales Support Executive plays a critical role in enabling sales teams to operate efficiently by providing high-quality account research, profiling, and data validation. This role focuses on ensuring accurate, enriched, and actionable customer data to support pipeline development, lead generation, and sales conversion. Conduct in-depth research on target accounts across industries (e.g., company background, size, revenue, structure, decision-makers). Build and maintain detailed account profiles to support sales outreach. Segment and categorize accounts based on defined criteria (industry, size, potential value, etc.). Identify key stakeholders, buying signals, and potential opportunities within assigned accounts. Validate and update data in CRM systems. Ensure accuracy of contact details (emails, phone numbers, job titles). Perform regular data cleansing to remove duplicates and outdated records. Maintain high data quality standards to improve sales efficiency and reporting accuracy. Assist in converting data for system upload involves transforming raw information into structured format. Maintain and manage CRM/database systems with up-to-date and structured information. Ensure proper tagging and documentation in CRM. Generate reports on data quality, account coverage, and profiling progress. Recommend improvements to data processes, tools, and research methodologies. Support automation initiatives to improve efficiency in data handling. Manage pre-qualification of leads / partner campaign when assigned. This includes calling leads, gather interest and fix a meeting for Inside Sales Account Managers to follow up. Perform any other duties and responsibilities as assigned by the manager from time to time. Location: MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara Language Requirements: Time Type: Full time2026-05-30 Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.