Technical Support Analyst

We’re on a mission to change the future of clinical research. At Perceptive, we help the biopharmaceutical industry bring medical treatments to the market, faster. Our mission is to change the world but to do this, we need people like you.

Apart from job satisfaction, we can offer you:

HEALTH:

- Medical plan for you and your dependents.

- Personal Accident Insurance

- Life Insurance

- Critical illness cover

WEALTH:

- Salary structure and Flexi basket

- Provident fund of 12%

- Gratuity scheme

YOURSELF: Internal growth and development programs & trainings

Skills: − Excellent interpersonal, verbal and written communication skills − A flexible attitude with respect to work assignments and new learning − Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail − Must have the ability to work methodically in a fast-paced, time-sensitive environment − Demonstratable ability to apply critical thinking to problems and tasks − Ability to identify and implement process improvements − Proactively participates in skills improvement training and encourages their teams to participate − Maintains an up-to-date awareness of trends, tools, technology, techniques and processes that affect technology within the Life sciences domain − A self-starter and able to work under own initiative − The ability to work flexibly to cover a range of different shift patterns when required which may include unsociable hours − Adherence to the Calyx core values

Knowledge and Experience: − Technical service background − Experience using tools to communicate progress to Stakeholders − Experience of regulated environments (GxP, Financial, etc…) or relevant testing experience from another domain that is transferable − Understanding of Agile methodologies (preferably Scrum), UML, Object Orientated, Data − Modeling, Process Modeling and/or other development methodologies − Experience of working in and knowledge of the life sciences sector − Solid Professional experience in the same or very similar role − Customer service experience

Come as you are.

We're proud to be a Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.