Senior Product Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

Supporting the Amazon Global Real Estate & Facilities account, this is a strategic product leadership role where you'll own the end-to-end product strategy, technology vision, and delivery roadmap for JLL's corporate real estate and facilities technology ecosystem. You'll operate as a senior thought partner to leadership, architecting the product and integration strategy that connects enterprise facilities management platforms, workplace service systems, and emerging AI/ML capabilities into a cohesive, scalable technology stack. This position requires you to define the "what" and "why" as much as the "how"—driving cross-organizational influence without direct authority, authoring strategy documents that earn Director- and VP-level conviction, and building mechanisms that transform fragmented tooling into a self-improving operational flywheel that delivers measurable business impact.

What your day-to-day will look like:

• Define multi-year product strategy and roadmap: Own the technology vision spanning enterprise CMMS platforms, workplace service systems, and integration layers, driving execution across engineering, operations, and vendor partners
• Establish and drive north-star metrics: Define measures of technology investment success—user adoption, operational efficiency gains, system reliability, and total cost of ownership reduction—and build the goals, reporting, and review mechanisms around them
• Architect integration frameworks and product capabilities: Design, pilot, and scale the systems that connect facilities management, workplace services, and enterprise platforms into a self-reinforcing ecosystem that reduces manual handoffs and accelerates time-to-resolution
• Model technology economics and build investment cases: Develop ROI analyses, total cost of ownership models, and investment proposals that earn executive approval, identifying where platform or contract interventions transform vendor relationships into high-performing partnerships
• Identify and unblock systemic barriers: Remove blockers to technology adoption by addressing process gaps, vendor constraints, data quality issues, and cross-organizational dependencies—including negotiating requirements onto worldwide platform roadmaps
• Author strategic documents and secure alignment: Write 3-year technology strategies, annual operating plans, investment proposals, and business reviews that translate complex technical landscapes into crisp narratives that drive executive action and cross-organizational commitment
• Champion GenAI and advanced analytics applications: Identify opportunities to apply generative AI, machine learning, and analytics to compress insight-to-impact cycles—from intelligent ticket routing and predictive maintenance to automated knowledge management

Required Qualifications:

• 10+ years of product or program management, product marketing, business development, or technology experience in enterprise environments
• 10+ years blending product and program management skills to execute strategic initiatives focused on process creation, standardization, and improvement
• Bachelor's degree from an accredited institution
• Proven experience owning and driving roadmap strategy, definition, and end-to-end product delivery
• Demonstrated track record as a product manager or owner with experience managing feature delivery and product tradeoffs
• Portfolio of authored strategy documents (3-year plans, operating plans, investment proposals) that have earned Director- or VP-level approval and organizational commitment
• Experience communicating complex technical and strategic information to senior leaders and influencing decisions without direct authority

Preferred Qualifications:

• Experience owning technology products in enterprise facilities environments (CMMS, IWMS, workplace platforms, or equivalent systems)
• Proven capability in business case development and ROI analysis for large-scale technology investments
• Experience managing competing priorities across complex, matrixed stakeholder environments and using data-driven metrics to drive business decisions
• Track record working directly with engineering, data science, and analytics teams to define product requirements and bring enterprise products to market
• Domain expertise in one or more areas: facilities management operations, corporate real estate technology, workplace services, or enterprise platform integration
• Hands-on experience applying GenAI, machine learning, or advanced analytics to solve operational or product challenges at scale
• Demonstrated ability troubleshooting complex cross-system issues and designing scalable solutions across enterprise technology stacks
• MBA or advanced degree in Computer Science, Engineering, Business, or related field

Work Location: On-site

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

154,300.00 – 200,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Arlington, VA, Seattle, WA

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Accepting applications on an ongoing basis until candidate identified.