Academic and Career Coach (Haitian-Creole Speaking Preferred)

JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.

JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.

POSITION SUMMARY

ESSENTIAL JOB FUNCTIONS

• Work collaboratively with other staff to ensure best services for students.
• Establish and maintain relationships with key stakeholders (students, employers, partner organizations, funders)
• Create an environment where all students feel heard, can express ideas, learn and problem solve in creative ways
• Assist with planning and implementation of orientations, celebrations, and ceremonies
• Attend and actively participate in staff and other meetings, team based projects, and cross-functional projects.
• Provide tech support for students in both online and in-person classes.
• Translation/ Interpretation between English and Haitian Creole as needed.
• Meet one-on-one with students to assess goals, create a career plan and follow-up.
• Advise students on next steps and assist students in making connections to other appropriate programs and employment.
• Counsel students regarding day-to-day conflicts, barriers or problems that may arise so successful enrollment, attendance and completion of program may be attained.
• Help students navigate systems such as immigration, healthcare, education, etc.
• Refer students to appropriate support services such as immigration, childcare, health insurance, and other supports.
• Complete documentation required by JVS and funders using Salesforce.
• Maintain up to date list of referrals and resources
• Understand and access various support systems both inside and outside of JVS and work collaboratively with the JVS coaching community to identify solutions
• Experience supporting immigrants from diverse cultural, linguistic, and educational backgrounds.
• Experience in counseling, case management, and/or crisis management with people with varying needs a plus.
• Experience with job development and career coaching a plus.
• Familiarity with educational, training, and support resources in the Boston area.
• Proficient in Microsoft Office, Zoom, Google products, and data entry or willingness and ability to learn systems quickly.
• The ability to coordinate, analyze, organize, compile, compose, and compute data and information.
• Demonstrated ability to work both independently and as part of a team.
• Effective time management skills and ability to manage multiple tasks efficiently and accurately.
• Flexibility, empathy, and patience. Ability to help struggling students with a non-judgmental, asset-based approach.
• Strong listening skills.
• Ability to communicate complex ideas, speak, and give instructions clearly and simply to non-native English speakers.
• Haitian Creole speaking is required.
• Ability to travel to and around Hyde Park, MA is required.

JVS CULTURE