Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : ServiceNow ITSM Software Asset Management (SAM) Minimum 5 year(s) of experience is required Educational Qualification : Degree in IT or Business-related discipline;

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have Skills : Software License Management

Good to Have Skills : ServiceNow ITSM Software Asset Management (SAM)

Job Requirements : Key Responsibilities : 1 Manage the delivery of multiple software license compliance reviews to agreed timeframes and budgets; 2 Work with end users to assist in the data collection process enabling a smooth and efficient end to end review process that meets our client timescales; 3 Drive progress of SAM engagements resolution of compliance issues 4 Deliver information to Customers on best licensing practices to enhance knowledge and understanding

Technical Experience : 1 An understanding of scan tools used to manage software deployment SCCM, CMDB, RV Tools, Map Toolkit, etc; 2 Must have Knowledge on Microsoft, Adobe from Tier 2 or Tier 3 publishers ; 3 Understanding of Licensing, maintenance and support elements of agreements; and 4 Fair understanding of enterprise / server estate configuration 4 A technical understanding of networks, the use of licensed software and software deployment;

Professional Attributes : 1 Excellent communication skills verbal written; 2 Advanced analytical skills using Excel or other software tools 3 Strong project management and delegation skills, meeting and enforcing deadlines

Educational Qualification: Degree in IT or Business-related discipline;

Additional Info : Flexible shift timing

Degree in IT or Business-related discipline;

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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