Administrative Assistant, Orthopedics

Site: Newton-Wellesley Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Location: 978 Worcester Street, Wellesley, MA Schedule: Full-time, Monday–Friday, 8:00 a.m.–4:30 p.m.

Join Newton-Wellesley Hospital’s Orthopedics and Sports Medicine team and help support exceptional care for athletes and active patients of all levels. In this full-time Administrative Assistant role, you will be an essential part of a collaborative clinical environment, helping keep daily operations organized, patient-centered, and running smoothly.

Why This Role Stands Out This is a great opportunity for someone who enjoys being the go-to resource for a busy, team-oriented department. You will support providers who deliver advanced outpatient orthopedic and sports medicine care, including treatment for shoulder, knee, and ankle conditions. Your organization, communication, and customer service skills will directly contribute to a positive experience for patients, families, and care team members.

What You’ll Do • Provide administrative and clerical support for the Orthopedics and Sports Medicine team. • Answer and direct phone calls, greet callers and visitors, and respond to routine inquiries with professionalism and care. • Manage calendars, schedule appointments, coordinate meetings, and help organize itineraries as needed. • Prepare correspondence, reports, meeting minutes, documents, spreadsheets, and presentations. • Maintain department files, records, incoming mail, and email communications. • Support departmental operations while handling sensitive, complex, or confidential information appropriately. • Use Microsoft Office and standard office equipment to complete daily administrative tasks accurately and efficiently.

Qualifications

What You’ll Bring

• High school diploma or equivalent required.
• Previous administrative assistant or secretarial experience preferred; entry-level candidates are encouraged to apply.
• Basic understanding of office procedures, including filing, copying, scanning, printing, and faxing.
• Basic proficiency with Microsoft Office.
• Strong verbal, written, interpersonal, and customer service skills.
• Ability to manage time effectively, stay organized, and support multiple priorities in a professional environment.

Additional Job Details (if applicable)

What We Offer

At Mass General Brigham, our employees are our most important resource. We are committed to ensuring employees have access to a benefits package that is comprehensive, contemporary, and highly competitive. We offer a full range of benefits that meet the needs of you and your family, including programs to support your health, financial well-being, and life.

Offerings include:

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support

Who We Are

Newton-Wellesley’s Sports Medicine specialists provide state-of-the-art outpatient orthopedic care for athletes and active patients—from high school, college, and professional athletes to weekend and recreational athletes. As part of Mass General Brigham, our team is connected to a broader system committed to advancing patient care, collaboration, and professional growth.

Ready to Make an Impact?

If you are organized, service-minded, and excited to support a collaborative orthopedic care team, we encourage you to apply and bring your talents to Newton-Wellesley Hospital’s Orthopedics and Sports Medicine team.

Remote Type

Onsite

Work Location

978-980 Worcester Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 - $23.55/Hourly

Grade

2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.