Brand and Customer Manager Oncology (m/f/d)

Job Description

We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we “follow the science” that great medicines can make a significant impact to our world. We believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe.

Our Medical Affairs team advances patient care by engaging in scientific exchange with external medical experts and industry professionals ensuring the scientific value of our products is realized. We engage and train internal employees to ensure that they thoroughly comprehend the science behind the medicine and review further unmet medical needs to bolster collaboration and further differentiate our portfolio.

We are continually striving to improve the understanding of health care within the local community. Our site in 1100 Vienna (ICON Tower) is a strategic location for the distribution of our high quality and innovative health care products, as well as digitally integrated solutions for our patients and clients. To ensure sustainable company growth, we continually aim to offer attractive career opportunities for more than 170 employees at our Vienna site. In support of our existing team, we are currently looking for:

Brand and Customer Manager Oncology (m/f/d)

Position Overview

• Responsible for the commercial performance, strategic direction, and execution of the company’s Alliance portfolio in Austria and Switzerland
• Serve as the primary commercial lead within the Alliance, ensuring alignment between our companies and Alliance Partners’ priorities, governance, and joint business objectives
• Develop and execute comprehensive marketing strategies that promote Alliance products and services
• Drive business planning, marketing projects including analysis, strategy and business & brand plan development, implementation of omnichannel campaigns and expense management delegated to her/ him
• Ensure all activities are driven by highest ethical and compliance standards

Primary Activities

Strategy development:

• Develop and execute comprehensive marketing strategies that promote Alliance products and services
• Participate in local and international meetings where appropriate, understanding and translating the global and local alliance/product strategy into local priorities
• Collaborate with cross-functional teams to ensure that all marketing initiatives are aligned with the company's overall goals and values incl. alliance partners
• Collaborate with sales teams to develop effective sales collateral, presentations and other OCE materials (digital, print & event material) that support the sales process

Market understanding

• Analyze market research to identify trends and opportunities and use this data to inform marketing strategies & implement respective measures to achieve business goals
• Monitor industry trends, competitive activities, and new product launches and use this information to adjust marketing strategies as needed

Customer focus:

• Manage relationships with key stakeholders, including vendors, agencies, PAGs and key opinion leaders in the industry

Cost management:

• Create and manage budgets for marketing campaigns and measure their effectiveness using data analytics
• Support in allocating resources and managing budgets of the franchise

Cross functional collaboration:

• Lead effective collaboration with alliance partners and internal stakeholders to ensure aligned execution of strategic priorities.
• Work closely with cross-functional teams to ensure successful implementation of the Integrated Brand & Customer Plans

Qualifications

Education:

• University Degree or above, preferably in business or life sciences (e.g. marketing, biology, biochemistry, pharmacy, medicine);

Skills Required:

• Deep understanding of the healthcare system and key customer groups within the healthcare environment; oncology experience is an advantage
• Proven ability to understand science and translate it into clear messages and compelling marketing content
• Strong relationship-building, networking, and stakeholder management skills in a matrix organization
• Knowledge of the pharmaceutical industry, regulatory compliance, and marketing guidelines
• Understanding of customer behavior and experience in developing customer personas to inform marketing strategy
• Experience with CRM tools and effective customer data management
• Strong project management skills and ability to manage multiple projects simultaneously in an agile environment
• Experience with data analytics and measuring marketing campaign effectiveness
• Ability to work effectively with cross-functional teams
• Proficiency in German and English
• Strong MS Office skills, especially Excel and PowerPoint
• Several years of experience as Junior BCM and/or BCM
• Ability to work independently

What we offer

• Exciting and challenging field of work in a constantly developing organization
• Varied work in an internationally operating company
• Paid parental leave for mothers and fathers amounting to 12 weeks
• Attractive company pension
• Free HPV vaccination
• Annual pass of the Wiener Linien or company parking (with deductible)
• Generous home office arrangement and the possibility of hybrid working if required
• Restaurant Card
• Company doctor
• Employee referral program
• Annual bonus as well as employee recognition bonuses during the year
• Discounted fitness offer
• Pharmacy discounts, wholesale discounts, etc.

We offer an attractive salary, outstanding social benefits and an exciting work environment with varied tasks in an international environment. The minimum annual salary for this position is EUR 67.600,- and varies according to the qualifications and experience of the successful candidate. We are looking forward to receiving your application.

Required Skills:

Adaptability, Adaptability, Alliance Marketing, Brand Building, Brand Management, Business Decisions, Business Management, Business Planning, Business Planning and Control System (BPCS), Competitor Analysis, Content Creation, Cost Management, Customer Insights, Customer-Oriented, Data Analysis, Digital Marketing, Event Planning, Influencing Skills, Marketing Management, Marketing Strategies, Market Research, Oncology, Oncology Marketing, Product Management, Promotional Strategies {+ 2 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

NA

Job Posting End Date:

08/27/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.