Senior Customer Support Systems Administrator
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
Mercury* is building a complete financial stack for ambitious businesses. Since we launched in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world.
Within the Revenue Strategy & Operations group, the Platforms & Infrastructure team owns the systems, workflows, and processes that power Mercury's revenue organization across Sales, Partnerships, and Account Management. Our revenue org has grown past 100 sellers and is on a path to more than double. At that scale, our systems are how we change behavior and drive efficiency, and AI is fundamentally rewriting how these systems get built. We're looking for a leader to take advantage of that shift.
*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
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Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:
$242,600—$303,300 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:
$218,300—$273,000 USD
Seen 30 days ago · Mercury postings close after a median of 13 days.
Original posting on Mercury's site ↗
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San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
San Francisco, CA, New York, NY, Portland, OR, or Remote within United States
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
San Francisco, CA, New York, NY, Portland, OR, or Remote within United States
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