Medical Navigator (Full Time)

Find your calling at Mercy!

Overview Facilitate the patient/guests experiences at Mercy by providing personal, professional and compassionate service. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Located at MERCY SURGERY CENTER

SPRINGFIELD, MISSOURI

FULL TIME

MINIMUM Qualifications: Education: High school diploma. Licensure: Valid Driver's License Experience: Previous experience in a Medical Office or customer service position. Other:

- Critical thinking and problem-solving skills.

- Professional verbal and written communication skills with the ability to type 50 wpm.

- Knowledge of Microsoft Office. Preferred Certifications: BLS preferred

The Medical Navigator provides personalized support throughout the patient experience, coordinating care, managing logistics, facilitating communication, and helping patients navigate treatment plans. This role ensures a smooth, efficient process while delivering exceptional service and support to patients and their families.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.