Patient Service Representative - Mercy Family Medicine/Obstetrics

Find your calling at Mercy!

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Position Details:

Location: Mercy Physicians Plaza

Shift: Full-time; Monday - Friday

Hours: 8:00a - 5:00p

Minimum Qualifications:

• Education: High school diploma or equivalent.

Preferred Qualification:

• Experience: Proficient in both Patient Services Representative and Advance Patient Services Representative competencies, as verified by department leader.

Physical Requirements:

• Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
• Position requires standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.