Pediatric Audiology Assistant

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

Audiology - Pediatric Admin Support

Job Summary:

JOB SUMMARY Supports patient care with occasional guidance. Maintains and prepares supplies and equipment, materials and/or information development.

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Pediatric Audiology Assistant

Vanderbilt Health Medical Center East Nashville, TN

Schedule: Monday-Friday | 8:00 AM-5:00 PM

Support Children Through Their Hearing Care Journey

Join Vanderbilt Health's Pediatric Audiology team in an entry-level healthcare support role focused on helping children and families during hearing evaluations.

As a Pediatric Audiology Assistant, you'll work directly with Audiologists to assist with patient visits, prepare testing areas, support hearing evaluations, and help create a positive experience for children and their families. This role is ideal for someone who enjoys working with children and wants to make a difference in healthcare without pursuing a licensed clinical position.

What You'll Do

• Assist Audiologists during pediatric hearing evaluations
• Help prepare patients and families for appointments and testing procedures
• Escort patients to and from treatment areas
• Support children during hearing assessments and testing activities
• Set up and organize testing rooms and equipment
• Clean and maintain equipment and clinical spaces according to department standards
• Assist with stocking supplies and preparing rooms for patient visits
• Support daily clinic operations and patient flow
• Provide a welcoming and compassionate experience for patients and families

Who Thrives in This Role?

You may be a great fit if you:

• Enjoy working with children and families
• Have a positive, patient, and compassionate attitude
• Like being active and engaged throughout the day
• Work well as part of a team
• Are dependable and detail-oriented
• Want to gain healthcare experience in a supportive environment

Qualifications

Required

• High School Diploma or GED
• Strong communication and customer service skills
• Ability to work effectively with children and families
• Basic computer skills
• Ability to work in a fast-paced clinical environment

Preferred

• Experience working with children in healthcare, childcare, education, camp, recreation, or community settings
• Experience in a healthcare support, customer service, or patient-facing role
• Experience assisting with patient care activities or clinical support services

Training & Support

No prior audiology experience is required. Comprehensive training will be provided for all aspects of the role.

Why Vanderbilt Health?

• Work alongside experienced Pediatric Audiologists
• Gain valuable healthcare experience in a pediatric specialty clinic
• Join a collaborative team focused on exceptional patient care
• Make a meaningful difference in the lives of children and families every day

Please Note: This is a full-time, onsite healthcare support position. This role is not designed for observation hours, internships, clinical placements, or licensed healthcare providers.

KEY RESPONSIBILITIES • Provides support to speech language pathologists and audiologists through collection of data, assisting with researching topics, transportation of patients or other patient care support services. • Assists in safe provision of functional activities (leading hand washing, toileting/diaper changing, snack activities for pediatrics). • Provides support to speech language pathologists and teachers of the deaf and hard of hearing for implementing developmentally appropriate curriculum and activities. • Maintains supplies at acceptable levels. • Prepares treatment areas (set up group therapy rooms based on number of patients served and focus of therapy, set up individual therapy/assessment rooms based upon age and/or diagnosis, clean up/reorganize treatment rooms at the conclusion of service). • Provides basic screening services (Prepare infant or child for hearing screening, performs hearing screening and communicates results to family). • The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES • Rehab PTA/COTA Patient Documentation (Novice): Demonstrates sufficient proficiency in communicating functional impact of assessment findings, treatment interventions, treatment planning diagnosis, and disease process. Considers the communication needs/level of understanding of audience and may share appropriate information/literature. • Quality Assurance (Fundamental Awareness): Understands the goal of increasing organizational productivity and individual performance by making the products and services within your work assignments more efficient and more effective. Demonstrates quality management practices on the job which result in superior products and services delivered. • Audiology Patient Education (Novice): Communicates functional impact of assessment findings, treatment interventions, diagnosis, and disease process. Adapts communication to the level of understanding of the patient. Determines comprehension and need for repetition and/or revision of methods. • Equipment Maintenance (Fundamental Awareness): Has limited experience, training, direct exposure, or past experience conducting maintenance activities in area of assignments.

Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings.

These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South.

Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.

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Core Accountabilities:

* Organizational Impact: Performs clearly defines tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance. * Problem Solving/ Complexity of work: Follows a well established process to solve routine problems where solutions are clearly prescribed. * Breadth of Knowledge: Has basic job knowledge of systems and procedures that are common to own job. * Team Interaction: Individually contributes to the team.

Core Capabilities :

Delivering Excellent Services : Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality : Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively: Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation :Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level :

Less than 1 year

Education:

High School Diploma or GED

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.