Medical Assistant II

Job Description Summary

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The Medical Assistant II (MA) is responsible for providing high-quality, compassionate clinical and administrative support to physicians, hospitalists, and other healthcare professionals in both outpatient and hospital-based settings. This role ensures efficient patient flow, accurate documentation, and exceptional patient care through coordination, education, and hands-on service delivery while adhering to established clinical guidelines, provider supervision standards, and organizational policies.

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How will you make an impact & Requirements

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Location:4130 S Tamiami Trl, Suite 202 Port Charlotte, FL 33952

Responsibilities: • Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information. • Assists providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety. • Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards. • Prepares, labels, and processes laboratory samples and point-of-care tests accurately. • Maintains infection control, safety protocols, and equipment calibration across all clinical areas. • Supports providers with patient triage, care coordination, and transitions across clinical settings. • Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care. • Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR). • Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care. • Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed. • Monitors inventory levels and prepares examination or procedure rooms with required supplies and equipment. • Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement. • Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care. • Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards. • Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations. • Demonstrate excellent guest service to internal team members and patients. • Performs other related duties as assigned. Qualifications: • High school diploma or equivalent required. • 1+ years of experience in a physician's office, clinic, or hospital setting. • Experience using electronic health record (EHR) systems (Epic, Athena, Cerner, or equivalent). • Graduate of an accredited Medical Assistant program required. • Basic Life Support (BLS) certification required. • Certification or registration (AAMA, AMT, NHA, or equivalent) strongly preferred. • Bilingual (English/Spanish) preferred. • Certified in EKG or phlebotomy procedures through an approved program preferred. • Prior exposure to multi-specialty or hospital-based environments preferred. • Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO₂, height, and weight). • Proficient in EKG administration and other routine diagnostic procedures as directed by the provider. • Knowledge of infection control, universal precautions, and sterile technique. • Competent in assisting with minor procedures, patient preparation, and clinical room setup. • Proficient in medical terminology, documentation accuracy, and appointment scheduling. • Strong computer skills, including accurate data entry and EHR navigation. • Ability to manage multiple priorities, follow workflows, and maintain confidentiality. • Demonstrates professionalism, accountability, and teamwork consistent with the organization’s mission, vision, and values. • Demonstrates professionalism, reliability, and adaptability in a fast-paced environment. • Committed to continuous learning, patient-centered care, and upholding quality and safety standards. • Ability to work independently in a fast-paced, cross-functional environment. Physical Demands • Sedentary work. Exer􀆟ng up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to li􀅌, carry, push, pull, or otherwise move objects. Repe􀆟􀆟ve mo􀆟on. Substan􀆟al movements (mo􀆟ons) of the wrists, hands, and/or fingers. The worker must have close visual acuity to perform an ac􀆟vity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Ability to li􀅌 to 15 lbs. independently not to exceed 50 lbs. without help.