Senior Quality Engineer

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Senior Quality Engineer – Supplier Quality

Location: Chennai, India

Role Summary

The Senior Quality Engineer – Supplier Quality is responsible for driving end-to-end quality performance of global suppliers supporting NCR Atleos products, including cable & harness assemblies, displays, and electrical/electronic components. This role ensures robust supplier processes, supports new product introduction, resolves supplier-related quality issues, and protects manufacturing, field performance, and customer satisfaction.

Key Responsibilities

• Lead supplier quality management for global suppliers of cable harnesses, displays, and electronic components
• Drive supplier performance improvement aligned to PPM, yield, and field reliability targets
• Support NPI through supplier qualification, risk assessment, and process validation
• Review and approve PPAP, PFMEA, Control Plans, and First Article Inspection
• Resolve supplier-related issues impacting incoming quality, production lines, and field performance
• Drive 8D / CAPA ensuring strong root cause and corrective actions
• Conduct supplier audits (process, system, product)
• Collaborate with sourcing, engineering, manufacturing, and customer quality teams
• Monitor supplier KPIs such as PPM, rejection trends, CAPA closure, and field failures
• Drive Cost of Poor Quality (COPQ) reduction

Required Qualifications

• Bachelor’s degree in Electrical & Electronics, Electronics & Communication, or related discipline
• 8+ years of strong experience in Supplier Quality / Quality Engineering
• Experience with cable & harness, displays, and electronic components
• Strong experience in supplier audits, 8D, 5 Why, CAPA, PPAP/APQP/ DFM
• Experience working with global and cross-functional teams with good communication skills

Preferred Qualifications

• Experience in ATM, self-service, automotive or industrial electronics domain
• Knowledge of IPC-A-610, IPC/WHMA-A-620
• Familiarity with ISO 9001, RoHS, REACH
• Six Sigma / ASQ CQE / Lead Auditor certification

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.