Administrative Associate Exams

Agency

Dept of Revenue

Division

Examination

Job Classification Title

Administrative Associate II (S)

Position Number

60082239

Grade

NC02

About Us

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

Description of Work

***PLEASE NOTE: THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING***

The North Carolina Department of Revenue is accepting applications for an Administrative Associate II to work in the Central Examination Division. This position assists and supports the work of the Assistant Director, managers, supervisors, and fellow employees assigned to this unit. The Administrative Associate II performs a full array of administrative duties that are necessary to facilitate a broad range of communication efforts internally, and to serve as a conduit for the orderly flow of work within the Central Examination Division.

The Administrative Associate ensures operations are conducted in the most effective, efficient, and professional manner possible in order to attain the highest degree of compliance with tax laws and regulations.

Job responsibilities include but are not limited to:

• Collect, enter and maintain data in various databases

• Generate reports

• Accumulate files and maintains a variety of records and reports

• Provide support and preventive maintenance for office equipment and other activities as needed

• Assist with incoming and outgoing mail

Knowledge Skills and Abilities/Management Preferences

• Excellent communications skills both written and oral
• Demonstrated experience with basic data entry
• Demonstrated experience using basic spreadsheet, word processing, database software, and email
• Demonstrated ability to manage multiple tasks and resources in a busy office environment

Recruitment Range: $31,200 - $51,249

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).

Some highlights include:

• The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service

• Twelve paid holidays per year

• Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year

• Twelve sick days/year which are cumulative indefinitely

• Paid Parental Leave

• Personal Observance Leave and Community Service Leave

• Longevity pays lump sum payout yearly based on length of service

• 401K and 457 plans

• Eligibility for the Public Service Loan Forgiveness Program

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.

To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.

Applicants eligible for veteran's preference should attach a copy of form DD-214.

If you have general questions about the application process, you may contact Human Resources at 919-814-1200 or [email protected]. Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at 919-986-9688.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

LeAnn Katherine Biscoglio

Recruiter Email:

[email protected]