Risk Management Investigator

Job Category:

Public Safety & Security

Work Shift/Schedule:

Varies

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

To conduct investigations, either to prevent criminal activity or to discover the identity of someone who has committed a crime. Investigate allegations of workplace violence or other reported misconduct as assigned the Director of Security. Assignments may include working as a member of a investigative team or working with area law enforcement agencies.

Minimum Job Qualifications

• Licensure or other certifications: Valid driver’s license.
• Educational Requirements: High School Diploma or Equivalent.
• Minimum Experience: At least one (3) years of law enforcement experience or similar experience as an investigator.
• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:
• Preferred Educational Requirements: Associate degree in criminal justice, public administration or similar field
• Preferred Experience:
• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Knowledge of law, court procedures, and police procedures and processes.
• Ability to work independently and to direct team members in conducting investigations.
• Good oral and written communication skills to present interviews accurately and to prepare reports on investigations.
• Good employee relations skills to conduct effective interviews with suspects and witnesses.
• Ability to operate calmly in stressful situations.
• Ability to operate computer and work within the system's variance tracking system.
• Good hearing and visual acuity necessary for surveillance duties and for interviewing witnesses and suspects.
• Skilled in evidence collection including photographs, videos, statements.

Essential Tasks and Responsibilities

• Conduct, manage, and document investigatory activities including interviews and evidence gathering in response to complaints and concerns including employee relations, compliance, sexual and physical assaults, harrassment, patient/visitor falls and other areas of potential liability for the organization. Investigations will be completed independently and often under the direction of legal counsel.
• Receives information from (RL6) variance management system, responds appropriately to any variances, and assists department leaders with investigations or resolving complaints from patients and employees.
• Uses de-escalation methods to communicate with disgruntled patients and employees.
• Serves as a resource in employee terminations and other staffing issues.
• Serves as a liaison between all departments and risk management to assist in the prevention and investigation of risk related events.
• Maintaining confidentiality, professionalism, and discretion. Cooperates and shares information with other departments and law enforcement agencies as appropriate.
• Participates as part of an investigative team in conducting cases of misconduct requiring investigation under the requests of legal counsel.
• Performs other related duties and responsibilities as assigned to support the risk management department.
• Subject matter expert on variance reporting software. Reviews incident reports by staff and completes follow-up investigations if necessary.

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
• Vision: Heavy, Occasionally 0-30% of time
• Kneeling/Stooping/Bending: Occasionally 0-30%
• Standing/Walking: Frequently 31-65%
• Pushing/Pulling: Occasionally 0-30%
• Intensity of Work: Occasionally 0-30%
• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.