Workday Enterprise Solutions Administrator

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.

As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.

NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

The Workday Enterprise Solutions Administrator helps manage, support, and enhance the Workday system for the organization. This position focuses on maintaining a highly functional and effective Workday environment across Human Capital Management (HCM), Finance Management, Student Management, Planning and Analytics Management and other supported modules. The administrator oversees system configuration, business processes, integrations, reporting, feature releases, and user support while partnering with departments to ensure Workday meets operational needs. The position works in partnership with the Director of Data and Software Development to support Workday strategy, system optimization, and institutional business process improvements. This position is governed by state and federal laws and agency/institution policy. This is a 100% in person position.

Essential Duties:

• Performs regular reviews of Workday functionality to ensure modules, business processes, and integrations are operating effectively and meeting organizational needs
• Configures, maintains, and enhances Workday module administration, including Human Resources, Finance, Student, Payroll, Benefits, Time Tracking, Reporting, and other supported areas
• Serves as the functional expert for Workday, ensuring system configurations align with institutional policies and business needs
• Manages Workday feature updates and releases, including testing, validation, communication, and implementation of new functionality
• Maintains system governance and supporting documentation
• Provides advanced application support and troubleshooting for Workday functional issues, integrations, reporting, and data-related concerns
• Works closely with the Director of Data and Software Development to provide functional and operational support across all Workday modules, ensuring business processes, system functionality, and institutional requirements are effectively supported
• Develops and delivers training, guidance, and support materials to help users effectively utilize Workday features and functionality
• Coordinates with IT and third-party vendors to support integrations, system enhancements, data exchanges, and ongoing application improvements
• Recommends new features, configurations, and process improvements that increase the effectiveness and usability of Workday across the institution
• Develops and maintains reports, dashboards, and data insights to support operational and strategic decision-making
• Additional duties may be assigned as necessary to support the goals and objectives of the department and college

Rate of Pay $75,147.00 annualized *Higher compensation may be considered based on qualifications directly related to position.

This is a 100% in-person position. Not a remote position.

Minimum Qualifications:

• The formal education equivalent of an associate degree in computer science, mathematics, information systems, or a related field (or equivalent experience)
• Four (4) years of experience working with Workday or a comparable enterprise resource planning (ERP) system, supporting multiple functional areas such as Human Resources, Finance, Student, Payroll, Benefits, Reporting, or related business operations
• Three (3) years of experience serving in a lead functional, technical, or systems administration role with responsibility for coordinating projects, guiding system improvements, and supporting cross-functional stakeholders
• Demonstrated success in analyzing complex business and system requirements, exercising sound judgement, and making critical decisions that positively impact Workday functionality, data integrity, operational efficiency, compliance, and overall user experience

Knowledge, Skills, and Abilities:

• Strong knowledge of Workday functionality, configuration, business processes, reporting, and module administration
• Ability to analyze business requirements and translate them into effective Workday solutions
• Experience working across multiple Workday modules, including Human Resources, Finance, Student, Payroll, Benefits, Reporting, and related applications
• Skill in configuring and maintaining business processes, workflows, reports, dashboards, and integrations
• Experience supporting enterprise applications, data management, and system implementations
• Ability to organize tasks, manage projects, lead collaborative efforts, and work effectively across multiple departments
• Strong communication skills for explaining technical concepts to non-technical users, delivering training, and creating clear documentation
• Ability to stay current with Workday functionality, releases, best practices, and emerging features

Physical Demands/Work Environment:

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is: Frequently: • Manipulate items with fingers, including keyboarding • Sitting • Standing • Walking Constantly: • Hearing • Repetitive motion • Talking

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.

Environmental Conditions:

The following work environment characteristics are representative of those encountered by employees while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

The work environment typically consists of a professional office setting with a moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff. Lighting is standard for office spaces, and the temperature is controlled to remain within a comfortable range. Employees may occasionally need to visit other areas, such as storage rooms, conference spaces, or outdoor locations, where environmental conditions may vary. Infrequently, exposure to louder noise levels or physical activities, such as moving lightweight materials, might be required.

NWACC is an Equal Opportunity Employer, please see our EEO policy.