Market Loss Prevention & Safety Manager

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.

• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through distinct experiences, products, and services.

• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco:

We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Position Purpose

The Market Loss Prevention and Safety Manager is responsible for safeguarding company assets, reducing shrink, and ensuring a safe and secure environment across multiple retail locations within their assigned market. This role combines strategic oversight with hands-on leadership to implement effective loss prevention and safety programs that align with the company's operational goals and compliance standards.

Key Responsibilities

• Develop and implement loss prevention strategies to minimize shrink, theft, and fraud within the assigned market.
• Analyze shrink data and trends to identify risks and develop action plans for improvement.
• Conduct regular audits and compliance checks to ensure adherence to company policies and procedures.
• Promote a culture of safety by implementing and maintaining programs that ensure compliance with OSHA and other regulatory standards.
• Conduct risk assessments and safety inspections across all locations within the market.
• Lead incident investigations and root cause analyses for accidents, thefts, and policy violations, ensuring timely and effective resolution.
• Deliver safety training and education programs for employees, emphasizing hazard awareness and injury prevention.
• Provide guidance and support to store managers on loss prevention and safety initiatives.
• Partner with HR, legal, and operations teams to address internal investigations and ensure fair resolution.
• Maintain strong relationships with local law enforcement and community organizations.
• Serve as the primary point of contact for loss prevention and safety matters within the market.
• Drive safety culture and injury reduction across center store, services and veterinary services partners.
• Ensure safe shopping environment for our customers and reduce general liability claims.
• Drive Workplace Violence awareness and respond quickly to threats or trends.

Education/Experience

• Bachelor’s degree in Criminal Justice, Business Administration, Occupational Safety, or related field.
• 3+ years of experience in loss prevention, asset protection, or safety management within a retail environment, including multi-unit or regional oversight.
• Loss Prevention Certification (LPC), W/Z certification, and Interview/interrogation experience preferred.
• Strong knowledge of retail operations, safety regulations, and investigation techniques.
• Excellent analytical, problem-solving, and decision-making skills.
• Effective communication and interpersonal skills with the ability to influence stakeholders at all levels.
• Proficiency in loss prevention technologies, reporting tools, and safety management systems.
• Willingness to travel extensively within the designated territory.

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Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

$78,000.00 - $129,000.00

/ year

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

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