Remote Monitoring & Diagnostic Specialist

Do you enjoy vibration analysis and diagnosing machinery problems?

Are you excited by the prospect of working for an industry leader in Energy Technology?

Join our Baker Hughes CordantTM Services Remote Monitoring team! The CordantTM Services Remote Monitoring & Diagnostic (RM&D) team are located strategically in remote monitoring centers to provide machinery and monitoring system support to our customers worldwide. The RM&D team connect to real-time diagnostic information from customer facilities such as power plants, refineries, petrochemical plants, wind farms and offshore oil & gas production assets.

Partner with the best The preferred location for the role is the Latin America Remote Monitoring hub located in Campinas, SP. As a RM&D Engineer, you will carry out remote machinery and/or system-related monitoring activities, reviewing the available data (vibration, temperature and process) and Monitoring Systems (System1 & Cordant) to identify potential issues. You will also support by logging and tracking issues using the web-based case management portal and preparing technical reports as per customer requirements.

As a Remote Monitoring & Diagnostic Engineer, you will be responsible for:

• Reviewing remote machinery and system notifications and assessing associated data to validate potential issues.
• Logging and tracking issues using the web-based case management portal.
• Producing technical exceptions and periodic reports for presentation to the customer.
• Collaborating and troubleshooting with Subject Matter Experts to resolve more complex customer machinery and system-related issues.
• Executing work according to CordantTM Services guidelines.

Fuel your passion

To be successful in this role you will:

• Bachelor’s degree in Engineering or a related field with an active CREA registration, or a related technical diploma with an active CFT registration.
• Have at least 10 years of working experience in Machinery Diagnostic.
• Have experience in condition monitoring and diagnostics of rotating equipment on offshore production facilities, particularly FPSOs.
• Have knowledge and experience with mechanical vibration, rotating machinery vibration and/or diagnostics, rotor dynamic analysis, machinery balancing and alignment.
• Ability to interpret and understand machinery mechanical and electrical system drawings and specifications.
• Have experience monitoring a wide range of critical and balance plant machine types covering fluid film and rolling element bearings.
• Have working knowledge of on & offline condition monitoring systems and associated transducers.
• Be able to work with minimal supervision, prioritize & organize work, and meet deadlines.
• Have excellent written and oral communication skills to convey technical concepts to business and technical personnel.
• Be proficient in using MS Office Applications.
• Previous background in operating plant experience, OEM experience, or industrial co-op program is highly desirable.
• Desired skills: English skills. Ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Proven analytical and organizational ability.

Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• The safety net of life insurance and disability programs
• Tailored financial programs.
• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Services Specialist - Customer/Call Center Support