AI Solutions Engineer (New York)

We're building an agentic AI platform that helps enterprises transform complex business workflows into AI-powered operations. We work with leading global companies to identify high-value workflows, deploy AI agents into real business environments, and help organizations move from experimentation to measurable enterprise impact.

We believe AI adoption inside the enterprise isn't just a technology challenge. It requires business context, workflow understanding, change management, trust, ownership, and a clear path to value. That's where this role comes in.

We are a well-funded, early-stage startup, building our Founding Solutions Engineering team to help build and own our enterprise customer motion from the ground up. This role is perfect for a hands-on, technically deep builder who thrives in fast-moving environments, enjoys making things work in the real world, and partners closely with founders, Product, and R&D to deploy and scale complex, AI-driven enterprise solutions.

You will own the technical side of the post-sale customer journey, from deployment and integration through adoption, expansion, and ongoing success, while helping define how our delivery function evolves as we grow.

YOUR IMPACT

Customer Onboarding & Process Analysis

- Engage with customers post-close to understand workflows, operational processes, and deployment requirements.

- Translate findings into clear implementation plans for AI-powered solutions.

Data, AI Models & Workflow Development

- Partner with customers to assess data readiness and gather inputs for AI workflows.

- Configure and integrate AI components into tailored, AI-driven workflows.

- Collaborate with R&D to close data gaps and extend product capabilities when needed.

Deployment & Proof of Value

- Own end-to-end solution deployment and ensure models meet performance and business value expectations.

- Define success metrics and drive adoption post-launch.

Integration, Security & Rollout

- Lead integrations with enterprise systems (e.g., Finance, ERP, email platforms), ensuring scalability and security.

- Guide customers through security, compliance, and IT approval processes.

- Plan and execute rollout to drive smooth implementation and adoption.

WHAT IT TAKES

- 7+ years of experience in Implementation Engineering, Solutions Engineering, Technical Consulting, Professional Services or a similar post-sale customer-facing role.

- Strong analytical skills with the ability to translate business needs into technical solutions.

- Strong understanding of AI concepts and their enterprise applications.

- High adoption of modern AI tools and workflows.

- Experience supporting deployments across cloud environments and enterprise system integrations.

- Excellent communication and stakeholder management skills.

- Demonstrated ability to manage solution delivery across the full post-sale customer lifecycle.

NICE TO HAVE

- Experience with process mining, workflow mapping, or operational analytics

- Familiarity with enterprise platforms

- Financial services industry experience

COMPENSATION

The expected salary for this role is $180,000 to $230,000 OTE. This is a good-faith estimate but does not include equity or other forms of compensation. Pay will be based on experience level, and those outside the salary band are welcome to apply.