Solution Partner Manager, Reseller

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

The Solution Partner Manager, Reseller is responsible for driving partner-sourced and partner-influenced pipeline, commercial performance, and relationship health across a portfolio of reseller Solution Partners. This role collaborates closely with Sales, Marketing, Enablement, Billing, RevOps, and Customer Success to recruit and onboard new partners, execute joint go-to-market plans, and govern performance against program tiers and revenue goals. Reporting to the Director, Solutions Partnerships, this role serves as the primary commercial and contractual owner for reseller partners while reinforcing clear swim lanes with direct Sales and Partner Success Managers (PSMs).

How you'll add value:

What you'll need to be successful in this role:

• Proven experience in partner management, channel sales, or reseller program management within B2B SaaS or a related technology environment.
• Demonstrated success in pipeline generation, revenue accountability, and quota-bearing roles, ideally with both sourced and influenced metrics.
• Experience building and managing joint go-to-market plans with partners, including coordination with Sales, Marketing, and Enablement.
• Strong commercial acumen with the ability to interpret contracts, pricing structures, and tiered partner benefits.
• Experience managing escalations across Billing, Finance, Sales, and Customer Success, with a track record of structured problem-solving.
• Proficiency working in CRM/CPQ systems (e.g., Salesforce) to review opportunities, validate pricing and SKUs, and track partner performance.
• Excellent relationship management, communication, and negotiation skills, with the ability to influence cross-functional stakeholders and executive-level partner contacts.
• AI fluency: Guides their team in using approved AI tools safely in daily work and holds them accountable for reviewing AI output, particularly in pipeline management, forecasting, and partner-facing communications.
• Experience managing or scaling a reseller or channel program in a high-growth SaaS company.
• Background in the restaurant, hospitality, or retail industries, or familiarity with restaurant back-office platforms (e.g., accounting, POS, inventory).
• Experience working closely with Billing, Deal Desk, and Finance on contract structures, discounting, and margin analysis.
• Prior ownership of tiered partner programs, including governance, benefits design, and performance thresholds.
• Comfort using AI and analytics tools to analyze partner performance, forecast pipeline, and identify growth opportunities beyond standard CRM reporting.

R365 Team Member Benefits & Perks

• This position has a salary of $80,000 - $120,000/year + commission. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives

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Internal Employees - R365 is committed to growing talent from within. If you see a role that excites you and you meet the qualifications, we encourage you to apply -regardless of your current location or work arrangement. Reach out to your People Business Partner if you have questions.

DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.