Referral Specialist, Full-time, Day Shift

STATUS: Full-time

LOCATION: 10 Hagen Drive suite 200

DEPARTMENT: Unity Sleep Disorders Center

SCHEDULE: Monday - Friday 7:30 am - 4 pm, or 8 am - 4:30 pm

ATTRIBUTES

• Good with EPIC
• Strong attention to detail

RESPONSIBILITIES

• Greets all patients, whether in person or via the telephone, with a cheerful and helpful attitude.
• Provides coordination of testing to be performed with physician, patient, facility and payer. This includes reviewing medical documents for clarity, ensuring all necessary clinical steps have been taken; works with necessary parties to obtain third-party approval.
• Obtains all procedure and diagnosis codes to properly authorize/pre-certify ordered testing.
• Refers self-pay and out-of-network patients to the appropriate resource to help with payment.

Age Specific Care: Provides age and culturally appropriate assessment, interpretation of clinical and laboratory data and develops and implements age appropriate interventions and plans of care including education within the parameters of his/her position responsibilities and licensure. Ensure staff considers age related concerns such as: hearing, vision, speech and level of understanding, when interacting with patients, employees and families.

Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Training: High school diploma or GED certificate required, AAS in related field most helpful.

Licensure/Certification: none Experience/Skills/Abilities: Proficiency with computer software applications including Excel and Word. Ability to maneuver through computer programs and general comfort with technology. Medical terminology preferred. Orthopedic terminology highly preferred. Ability to multitask and work in a fast paced environment. Must have excellent work habits, including a willingness to work the necessary hours to get the job done.

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$19.00 - $24.00

CITY:

Rochester

POSTAL CODE:

14618

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.