ICT Validation Specialist

Employee Applicant Privacy Notice

Who we are:

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. SoFi Tech Solutions (formerly Galileo Financial Technologies) is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. SoFi Tech Solutions leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://tech.sofi.com/careers/.

The Role:

The ICT Validation Specialist will report to the Regulatory Compliance Testing Team Lead, and the role may also require executing some testing in financial services subject matter areas other than those outlined above.

Key responsibilities include:

• Execute compliance testing/validation in accordance with program methodology, standard operating procedures, and team leadership guidance to assess the accuracy, completeness, and timeliness of customer remediation and restitution effort.
• Evaluate key remediation milestones and validation tollgates—including scoping, population identification, calculation methodology, payment execution—prior to formal task/issue closure.
• Coordinate intake activities, establish validation milestones, participate in planning meetings, and maintain ongoing communication with Issue Owners, Member Remediation, Compliance, and other relevant stakeholders.
• Partner with Data Analytics and technical teams to review queries/logic, inclusion/exclusion criteria, lookback periods to ensure complete and accurate impacted population identification.
• Evaluate restitution formulas and recalculate payout amounts to ensure financial relief is accurate, fair, and aligned with approved criteria.
• Investigate potential errors through structured inquiry and root-cause analysis to determine whether issues are isolated or systemic.
• Prepare clear, comprehensive Validation Memos, sampling strategy documents, and workpapers that support independent review and auditability.
• Perform quarterly monitoring and analysis of Servicemembers Civil Relief Act (SCRA) metrics to assess compliance and operational performance.
• Validate the accuracy and integrity of data provided by the first line regarding key compliance metrics such as SCRA, FCRA, Reg B, and other applicable regulations.

Qualifications

• Bachelor’s degree
• At least 6-10 years of compliance testing or auditing experience, specifically within financial services or a regulated banking institution
• Strong working knowledge of consumer lending (personal loans, student loans), credit cards and consumer (and commercial) payments; and their applicable laws and regulations.
• Strong problem-solving and conceptual thinking skills
• Strong communication skills

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

This role may also be eligible for a bonus and/or long term incentives. Your recruiter will provide more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be found in the link below.

Benefits

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi & Galileo page!

US-Based Base Compensation

$1—$2 USD

SoFi Tech Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi Tech Solutions is committed to an inclusive culture. As part of this commitment, SoFi Tech Solutions offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].

We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.