Client Service Coordinator - Occupational Health

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Location: Marion, IL Shift: Mon-Fri, 8:00am-4:30pm (on call as needed) Time Type: Part-Time Facility/Clinic Name: Urgent Care/Work Care

Position Summary • Responsible for providing administrative support, serving as the main resource for organization of client services for occupational health program. Oversees client protocols and assists employers with on-site occupational health services.

Education • Associates degree required, or • High School diploma or equivalent with 3 years of experience working in a medical or healthcare environment

Licenses and Certification • DOT/BAT Trainer and Collector Certified

Experience and Skills • Technical Experience: 3-5 years healthcare experience

Role Specific Responsibilities • Serves as the main resource for on-site client services. • Assists manager in achieving strategic performance goals and financial performance. • Coordinates on-site scheduling for occupational health clients; Establish and set schedules according to client needs of all Occupation Med Tech staff. • Devise forms for department and update existing forms in use. • Assists department manager with networking events by updating client data base preparing marketing packets, written correspondence and surveys • Monitor on a weekly basis list of targeted businesses. • Update clients regarding occupational health service lines • Collaborate with department manager to expand client base and improve services. • Oversees client protocols and assists employers/client as needed. • Manages random consortium for employers and generates notification letters per DOT standards. • Prepares and organizes employer health fair agendas and materials. • Assists with quotes and proposals for services as directed by manager • Maintains database of targeted businesses to market services. • Collaborates with other departments as needed. • Coordinate requests to assist an improvement and expansion of program. • Track patient/client satisfaction through client service calls, surveys and resolve serve matters. • Completes department audits weekly and is responsible for assisting with meeting all compliance and regulatory standards.

Compensation (Commensurate with experience):

$21.42

To

$33.2

To access our Benefits Guide/Plan Information, please click the link below:

http://www.sih.net/careers/benefits