SSBI IT Transformation PMO & IT Material Change Control Teams Lead, Vice President

Who We Are Looking For We are looking for an experienced, hands-on Vice President to lead the SSBI IT Transformation PMO and IT Material Change Control teams.

Reporting to the Head of IT Transformation – Strategic & Regulatory Affairs, SSBI, this role will serve as the senior day-to-day leader for these capabilities, translating strategic direction into effective execution, transparent reporting, strong governance and continuous capability maturation.

The successful candidate will bring a strong combination of IT transformation, portfolio management, IT risk and controls, compliance, EU/EMEA regulatory knowledge, emerging technologies, governance and executive reporting, together with exceptional stakeholder-management capability.

Candidates must have demonstrable experience building and maturing an IT PMO and be able to apply that experience to strengthen and continuously mature the existing SSBI IT Transformation PMO. They must be comfortable navigating a complex, highly matrixed and international environment, building trusted relationships across organizational boundaries and influencing senior stakeholders without relying on direct authority.

This is a senior leadership role with a strong hands-on component. The successful candidate must be comfortable moving between leadership and detailed execution and, where resource capacity, complexity or urgency requires, personally driving critical analysis, reporting, governance and IT Material Change Control deliverables.

Why This Role Is Important to Us

SSBI operates within a rapidly evolving European technology and regulatory environment. Effective transformation requires disciplined execution, transparency and forward-looking reporting, appropriate risk and control oversight, and early identification and governance of material IT change across Run the Bank, Protect the Bank and Change the Bank activities.

This role provides day-to-day leadership across the SSBI IT Transformation PMO and IT Material Change Control teams, helping ensure strategic, regulatory and material IT change is effectively governed, transparently reported and executed in alignment with SSBI priorities.

The role will Chair the SSBI IT Change Control Forum and serve as a non-voting member of the SSBI Transformation Change Management Committee (TCMC), providing an important connection between IT-level change governance and broader SSBI transformation governance.

What You Will Be Responsible For

SSBI IT Transformation PMO

• Lead and continuously mature the existing SSBI IT Transformation PMO, strengthening its operating model, portfolio disciplines, governance, reporting and ways of working.
• Apply demonstrable experience of building and maturing IT PMO capabilities to identify gaps, strengthen existing practices and improve overall effectiveness, transparency and maturity.
• Maintain an integrated and forward-looking view of strategic, regulatory and technology transformation initiatives, including milestones, risks, issues, dependencies, financials, resource capacity and commitments.
• Drive effective portfolio planning, prioritization, governance, escalation and action management.
• Strengthen portfolio-management disciplines, including resource and capacity management, financial oversight, dependency management, RAID management and delivery performance.
• Provide constructive challenge to program, project, product and technology owners and drive accountability for agreed outcomes.
• Identify cross-program dependencies, capacity constraints and emerging delivery or regulatory risks and ensure timely escalation.
• Continuously improve portfolio performance measures, KPIs/KRIs, governance routines and management information.
• Identify opportunities to simplify, standardize and automate PMO processes and reporting while maintaining appropriate controls.
• Lead, coach and develop PMO resources while remaining hands-on as needed, particularly where resource capacity, complexity or urgency requires direct involvement.

IT Material Change Control

• Lead the day-to-day operation and continuous maturation of the SSBI IT Material Change Control capability and team, providing effective governance and oversight of material IT change across Run the Bank, Protect the Bank and Change the Bank
• Maintain a comprehensive and forward-looking view of potentially material IT change across these portfolios, ensuring changes are identified and brought into the appropriate governance pathway early.
• Lead the identification, assessment, governance, tracking and escalation of potentially material IT changes.
• Ensure materiality assessments appropriately consider technology, regulatory, operational resilience, cybersecurity, data, privacy, third-party and emerging-technology impacts.
• Provide credible and constructive challenge to materiality assessments, governance requirements and supporting evidence.
• Ensure IT Material Change Control is effectively integrated with the broader technology change lifecycle and relevant SSBI and enterprise governance.
• Ensure decisions, approvals, conditions, risks and actions are transparent, traceable and audit-ready.
• Identify recurring themes, emerging risks, dependencies and control weaknesses across Run the Bank, Protect the Bank and Change the Bank, providing appropriate reporting and escalation.
• Lead and develop IT Material Change Control resources and continuously strengthen capability, consistency and ways of working.
• Remain hands-on as needed, personally supporting assessments, analysis, reporting and governance deliverables where resource capacity, urgency or complexity requires.

Reporting & Management Information

• Lead and continuously enhance SSBI IT Transformation and IT Material Change Control reporting, ensuring management information is accurate, timely, transparent, consistent and decision-oriented.
• Produce and oversee executive and governance reporting covering portfolio health, transformation delivery, material IT change across Run the Bank, Protect the Bank and Change the Bank, regulatory commitments, risks, issues, dependencies, financials, resource capacity, decisions and key actions.
• Translate complex technology, regulatory and risk information into concise, actionable narratives for senior management and governance committees.
• Provide forward-looking insight, identifying trends, deteriorating indicators and emerging concerns before they become significant delivery, control or regulatory issues.
• Establish and maintain appropriate KPIs/KRIs, reporting standards, data-quality controls and management-information disciplines.
• Ensure traceability between underlying portfolio information and executive and governance reporting.
• Support regulatory, supervisory and audit information requests through accurate reporting and appropriate supporting evidence.
• Drive simplification and automation of reporting through data, analytics, AI and other emerging technologies, where appropriate and within established controls.
• Remain hands-on in the preparation, analysis and quality assurance of critical executive, governance and regulatory reporting where required.

Governance & Stakeholder Leadership

• Chair the SSBI IT Change Control Forum, setting its agenda and operating rhythm and ensuring effective discussion, challenge, decision-making, escalation and action closure.
• Ensure forum submissions are complete, transparent and of sufficient quality to support informed governance and decision-making.
• Ensure decisions, conditions, actions, accountable owners and due dates are clearly documented, communicated and tracked through closure.
• Serve as a non-voting member of the SSBI Transformation Change Management Committee (TCMC), representing the IT Transformation PMO and IT Material Change Control perspectives.
• Maintain effective connectivity and information flow between the IT Change Control Forum, TCMC and other relevant SSBI and enterprise governance forums.
• Build and maintain trusted relationships with senior stakeholders across SSBI and regional and global organizations, establishing credibility through transparency, delivery and constructive challenge.
• Navigate a complex, highly matrixed and multi-jurisdictional environment, balancing Legal Entity requirements with regional and enterprise priorities.
• Demonstrate exceptional stakeholder management, with the ability to influence, negotiate, align competing interests and drive outcomes without direct authority.
• Partner effectively across Technology, Business, IT Risk, Operational Risk, Compliance, Cybersecurity, Data, Privacy, Legal, Operational Resilience, Third-Party Risk and Audit.
• Anticipate stakeholder concerns and areas of potential misalignment, building consensus where possible and escalating appropriately where required.
• Communicate complex or sensitive matters with clarity, transparency and sound judgement, including where constructive challenge or difficult escalation is necessary.
• Support transparent and constructive engagement with Works Councils, employee representative bodies and/or labor unions, working with HR, Legal and other stakeholders as appropriate.

What We Value

• Demonstrable experience building, improving and maturing an IT PMO, with practical knowledge of what constitutes an effective IT PMO and how to strengthen its governance, portfolio management, reporting, controls, resource/capacity management and performance measurement.
• Significant experience across IT transformation, IT risk, compliance, technology controls, regulatory change, data and/or emerging technologies within a complex regulated environment.
• Strong working knowledge of the European Union and broader EMEA technology and financial-services regulatory environment.
• Practical knowledge of relevant regulatory frameworks and developments, including DORA, the EU AI Act, EU Digital Omnibus developments, GDPR, NIS2, the EU Data Act and broader EU data and digital regulatory requirements, together with relevant ECB/EBA supervisory expectations.
• Ability to translate regulatory requirements into practical implications for IT transformation, IT Material Change Control, AI, data, cloud, automation and other emerging technologies.
• Exceptional executive reporting and communication capability, with the ability to distill complexity into clear risks, implications, decisions and actions.
• Exceptional stakeholder-management and relationship-building capability, with demonstrated ability to establish trust and credibility across technology, business, risk, compliance and governance stakeholders.
• Demonstrated ability to navigate complexity and ambiguity within large, international and highly matrixed organizations.
• Strong influencing and negotiation capability, including the ability to align stakeholders with competing priorities and deliver outcomes without direct authority.
• Strong organizational awareness and judgement, with the ability to determine when to influence, challenge, resolve or escalate.
• Ability to communicate difficult messages constructively while maintaining trusted working relationships.
• Ability to operate both strategically and hands-on, particularly during periods of constrained resource capacity, heightened delivery risk or regulatory urgency.
• Strong people-leadership capability with the ability to coach, develop and motivate high-performing teams.
• Demonstrated commitment to transparency, accountability, collaboration, constructive challenge and early escalation.
• Intellectual curiosity and practical understanding of emerging technologies and their associated risk, control and regulatory implications.

Education & Preferred Qualifications

• Bachelor’s degree or equivalent professional experience; advanced degree desirable.
• 10+ years of relevant experience, preferably within financial services, technology or another highly regulated environment, with demonstrated leadership responsibility.
• Demonstrable prior experience building and maturing an IT PMO is required.
• Experience solely operating or working within an established PMO is not sufficient.
• Significant experience working within the European Union and/or broader EMEA regulatory environment strongly preferred.
• Experience across technology transformation, IT risk, compliance, technology controls and/or regulatory change.
• Previous experience engaging with Works Councils, employee representative bodies and/or labor unions is preferred, particularly within Germany or continental Europe.
• Experience preparing and presenting materials to senior executives, governance committees, Boards, auditors and/or regulators strongly preferred.
• Experience within a global financial institution and complex Legal Entity environment is advantageous.
• PMP, PRINCE2, Agile, ITIL, COBIT, risk/control or comparable professional qualifications are advantageous but not required.

The successful candidate will be a hands-on leader who creates clarity from complexity, builds trusted relationships, strengthens transparency, challenges constructively and translates strategic direction, regulatory requirements and governance into effective execution.

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