Human Services Supervisor, Adult and Disability Services Division, Human Services Department

Salary

Hiring Rate: $47.77/hour, Grade 26, Exempt, Non-Union

Stearns County Mission: Provide Exceptional Public Services to Assure a Safe, Healthy, Vibrant County for All. Stearns County Values: Professional | Approachable | Responsive | Collaborative | Fair & Equitable

Stearns County is an equal opportunity employer and does not discriminate on the basis of race, color, creed, religion, national origin, sex, age, marital status, public assistance status, veteran status, disability or sexual orientation.

It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.

Stearns County derives strength from the diversity of its workforce and provides a welcoming environment where all are respected and valued. Human Services is seeking a highly dedicated individual to lead a unit in the Adult & Disability Services Division. The current unit assignment provides case management services to individuals experiencing mental and physical health needs and receiving services under the Home and Community Based Waiver systems. This challenging and rewarding position offers an opportunity to provide leadership to case managers who are providing person centered services and helping individuals improve their quality of life.

Starting Salary: $99,353 - $118,633

Position Objective To provide leadership and supervision of employees while managing Human Services programs and services. This position is responsible for ensuring that business is performed in accordance with policies, procedures, and laws, and providing reports and statistical information regarding human services programs and is responsible for ongoing assessment and development of local and State resources and service capability and coordination of awareness and knowledge of these resources to the areas supervised.

Essential Duties and Responsibilities These examples do not include all possible responsibilities in this position and do not limit the assignment of related duties to this classification.

1. Supervises, coordinates, and prioritizes unit activities, workflow, and referrals between units in an equitable manner. 2. Supervises housing outreach services and coordinates with community partners to assist in meeting housing needs of individuals in our community. 3. Participates in the development of client service plans, grant applications, ad hoc reports, and contractual reports to improve program performance. 4. Assists staff in the assessment of client needs and referrals to resources. 5. Manages client-related services and ensures quality by participating in client file reviews, case audits, and monitoring staff work to ensure accuracy and completion. 6. Recommends, interprets and carries out program policies and procedures as needed. 7. Assists with the development and implementation of quality assurance programs, coordinates program and services with community resources, and provides education about services as needed. 8. Participates in employee selection, orientation, training, and performance management in conformance with County and State personnel policies and procedures; develops job aides and written expectations to ensure compliance with service standards. 9. Participates in administrative appeal hearings, court hearings, meetings, conferences, and community functions. 10. Monitors the preparation of statistical and narrative program reports. 11. Provides ongoing consultation and direction to staff on difficult or complex case issues which requires professional expertise and adherence to professional standards. 12. Assists with coordinating the implementation and utilization of software applications and programs. 13. Assists with developing and monitoring budgets and expenditures including analysis of past and current expenditures, revenue sources and developing a forecast of future expenses versus revenue. 14. Provides leadership, facilitation and support for staff in individual and group consultations of often complex client, systems and ethical issues. 15. Prepares and manages grants by conducting research, writing proposals and responding to questions from the funding organizations. 16. Manages appeal hearings; reviews staff documentation; reviews program authority/statute in relation to decision; attends and testifies at hearings; and consults with the County Attorney’s Office. 17. Provides representation on Screening Teams and develops screening tools. 18. Determines staff assignments with a multidisciplinary team based on knowledge of Community Supports program areas and community resources and programs. 19. Provides internal and external trainings regarding program areas, services, policies and procedures including participation on interdisciplinary teams and regional meetings. 20. Responds to concerns from clients and the public as well as questions and inquiries from commissioners, community partners and other professionals. 21. Attends work in a regular and timely manner. 22. Performs other duties as assigned or apparent.

Minimum Qualifications In order to be considered for this position, applicants must possess the following:

• Bachelor's degree or higher in social work, sociology, psychology or related field and five years of progressively related professional experience OR a Master’s degree in social work, sociology, psychology or related field and one year progressively related experience
• Experience using Microsoft Office Applications
• Reliable means of transportation to travel to multiple locations around Stearns County, some of which may not be accessible by public transportation

Desirable Knowledge, Skills and Abilities 1. Knowledge of department programs, operations, policies, and procedures. 2. Knowledge of best practices in public sector personnel management and client services. 3. Knowledge of the objectives and functions of state human service programs. 4. Knowledge of community resources available. 5. Ability to develop strategies for continuous quality improvement. 6. Ability to effectively provide coaching and leadership to staff. 7. Ability to independently make decisions supported by logical decision-making. 8. Ability to assess staff training needs and implement training programs. 9. Ability to identify potential problems and recommend solutions. 10. Ability to organize and prioritize work. 11. Ability to process detailed information in an organized manner. 12. Ability to effectively communicate verbally and in writing. 13. Ability to be available for rotating on-call responsibilities outside of business hours.

Accountabilities Shared By All Employees 1. Consistently performs job responsibilities with a positive attitude and in a manner consistent with the County’s mission and values. 2. Develops and maintains a respectful and collaborative professional relationship with all County employees and the public we serve. 3. Values and respects the diversity each employee brings to the organization. 4. Develops and maintains knowledge and understanding of all department and County-wide policies, protocols and procedures that apply to the performance of this position. 5. Complies with all rules and policies to maintain a safe work environment.

Accountabilities Shared By Managers and Supervisors 1. Demonstrates, by personal example, the integrity, ethics and excellence in work performance which is expected from all employees. 2. Promotes a coaching culture through frequent feedback, meeting with employees in a one-to-one setting in efforts to build trust, engagement and team collaboration in line with organizational goals. 3. Provides a leadership role in employees’ professional growth and development. 4. Participates in decisions related to the selection, promotion, transfer, and the effective performance management of assigned employees. 5. Onboards employees to County policies and procedures and clearly communicates primary responsibilities and expected performance outcomes so individuals may proceed with certainty in their respective positions. 6. Administers County policies and Labor contracts and documents and reports all incidents and actions taken as a member of the supervisory/management team to the appropriate chain of command and/or Human Resources.

Work Environment and Physical Demands The primary responsibilities for this position will be performed approximately 100% of the time indoors. Will require travel to offsite locations and minimal attendance at evening meetings. May be required to provide after hours Supervisor coverage during assigned periods of time which includes weekends. Will have infrequent exposure to health hazards and accidents; requires a low level of physical effort. All employees are required to reside within the state of Minnesota.

Extent of Supervision or Guidance Provided Work is performed under the general supervision of the Human Services Director.

Supervision of Others This position supervises social workers, public health nurses and case aides.

Responsibility for Public Contact Frequent

Hours of Work This position has a normal work schedule of 8:00 a.m. to 4:30 p.m.; may include some hours outside of normal work hours on occasion.

Interview Date If you are selected to be interviewed for this position, interviews will be held on October 6, 2026. Invitations to interview will be sent to the email address listed on the job application and will be based upon an assessment of education and experience.

Benefits

To view Stearns County benefits go to: Stearns County Benefits Page

If you require special accommodations to participate in the Stearns County hiring process, please contact us at 320-656-3606.