Release Manager

At Synechron, we harness the power of digital transformation to drive business success. As a global consulting firm, we combine creativity with advanced technology to deliver innovative solutions across industries. Recognized with multiple employer awards, we are committed to building strong expert teams and a collaborative, high-impact work environment.

We are hiring a Release Manager Hybrid working model – Novi Sad or Belgrade

Role Description

We are looking for an experienced Release Manager with a strong DevOps background to lead end-to-end release planning, coordination, governance, and production deployment activities for enterprise applications and platforms.

In this role, you will ensure that releases are delivered in a controlled, secure, and efficient manner through established CI/CD practices, change management processes, deployment governance, and operational readiness standards. You will work closely with Project Managers, Engineering Teams, DevOps, Infrastructure, Architecture, Security, Production Support, and Business Stakeholders to drive successful production releases and continuous delivery excellence.

Key Responsibilities

• Own release planning, release calendars, deployment schedules, dependency management, and production release coordination

• Manage end-to-end release execution across development, testing, staging, and production environments

• Coordinate release checkpoints, including code freezes, build validation, UAT sign-off, change approvals, go/no-go decisions, and deployment confirmations

• Drive release automation through CI/CD pipelines, deployment orchestration, configuration management, and DevOps best practices

• Prepare release documentation, including release notes, implementation plans, deployment checklists, rollback procedures, smoke test plans, and operational handover documentation

• Ensure deployment and operational readiness through environment validation, runbooks, monitoring dashboards, support procedures, and service management processes.

• Coordinate deployment war rooms, stakeholder communications, risk reviews, issue escalations, and critical release activities

• Work with Engineering and DevOps teams to improve automation, deployment reliability, and release efficiency

• Ensure operational readiness through runbooks, monitoring dashboards, support procedures, and service management processes

• Track release metrics, deployment performance, production incidents, release success rates, and continuous improvement actions

• Support post-release reviews, lessons learned sessions, and implementation of improvement initiatives

Your Profile

Must Have Requirements

• 8+ years of experience in Release Management, DevOps Engineering, Application Deployment, Platform Delivery, Production Operations, or related fields

• Experience managing enterprise application releases in regulated, complex, or large-scale environments

• Strong understanding of release management frameworks, deployment governance, and change management processes

• Hands-on knowledge of CI/CD pipelines, build automation, deployment strategies, branch management, version control, and release tagging

• Experience coordinating cross-functional teams including Project Managers, Developers, QA Engineers, DevOps Engineers, Infrastructure Teams, Security Teams, Architects, and Production Support

• Experience with ITSM processes including Change, Incident, Problem, Configuration, and Release Management

• Strong risk management, issue resolution, dependency tracking, and stakeholder management skills

• Experience preparing deployment runbooks, rollback plans, release documentation, SOPs, and audit evidence

• Understanding of cloud platforms, APIs, containerized environments, infrastructure dependencies, monitoring, and security controls

• Excellent communication, organizational, and coordination skills

• Ability to manage multiple concurrent releases and competing priorities in a fast-paced environment

Nice to Have

• Experience working within banking, financial services, fintech, or other highly regulated industries

• Hands-on experience with Azure DevOps, GitHub, GitLab, Jenkins, or similar CI/CD platforms

• Experience with Jira, Azure Boards, ServiceNow, or other release and change management tools

• Knowledge of Docker, Kubernetes, OpenShift, or cloud-native deployment platforms

• Exposure to Terraform, Ansible, Helm, Bash, PowerShell, or Python scripting for deployment automation

• Experience with monitoring and observability tools such as Azure Monitor, Application Insights, Grafana, Prometheus, Splunk, or ELK

• ITIL Foundation Certification

• DevOps Foundation Certification

• Microsoft Azure DevOps Engineer Certification

• Kubernetes or Cloud Platform Certifications

What’s in it for you:

• Competitive compensation package based on experience and skills

• Flexible hours and hybrid work options, allowing you to achieve a work-life balance that suits your needs

• Private health insurance plan

• Access to continuous training, accredited certifications, and a range of resources to help you grow professionally

• Personalized leadership training program

• FitPass membership to support your well-being and mental health support programs

• Comprehensive Referral Rewards Program

For any additional information or questions, feel free to reach out to us at [email protected].

Note: One of the prerequisites for this position is that the prospective candidate must possess a valid work permit for Serbia.

We appreciate the interest of all applicants. Please note that only those whose qualifications closely match the position requirements will be contacted for the next steps. All applications will be handled confidentially.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Candidate Application Notice