Senior Program Manager

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Program Manager to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

We are seeking a Senior Program Manager to lead the implementation of an Identity Governance and Administration (IGA) Program within the Global IT Security (GIS) function of our client’s organization. This is a hands-on, strategic role that requires strong program governance, organizational navigation, and agile transformation experience.

You will be responsible for developing and executing a multi-year roadmap for the IGA initiative, transitioning the program from a traditional waterfall model to a more agile, iterative approach using JIRA and real-time reporting tools. You will also manage key stakeholder relationships, report to leadership, and direct supporting project managers.

Key Responsibilities:

• Lead the overall planning and execution of the IGA Program within Global IT Security.
• Develop and maintain a comprehensive multi-year program roadmap.
• Set up the appropriate program governance structures, tools, and reporting frameworks.
• Drive agile transformation within the IGA program, including setting up burn-down charts and leveraging JIRA for sprint management and reporting.
• Act as a strategic liaison between cross-functional leadership teams including HR, IT infrastructure, and GIS.
• Oversee and mentor junior project managers supporting the program.
• Escalate issues and risks promptly and proactively mitigate challenges.
• Prepare and deliver high-quality leadership decks and weekly status reports for executive stakeholders.
• Collaborate closely with the Director of GIS IAM to resolve issues, assess program impacts, and update IGA Steering Committee (SteerCo).
• Partner with GBS IT PMO leadership (VP level) to align on program structure and provide updates to executive forums, including MC and MDM.

• Proven experience as a Senior Program Manager, preferably in large, global organizations.
• Ability to communicate effectively with senior leadership and navigate complex organizational structures.
• Experience establishing program governance frameworks and reporting mechanisms in large IT initiatives.
• Strong background in agile methodologies and hands-on experience with JIRA and agile metrics (e.g., burn-down charts).
• Excellent stakeholder engagement, reporting, and presentation skills.
• Ability to manage multiple workstreams and lead supporting PMs.
• Experience in cybersecurity and/or identity governance (IGA) is a strong plus, but not mandatory.

Soft Skills:

• Strategic mindset with a hands-on approach
• Clear communicator and proactive problem solver
• Strong organizational awareness and political acumen